Spanish Speaking Digital Store Consultant

Patrique Mercier Recruitment By Nellie; España; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is looking for a Spanish Speaking Digital Store Consultant in Spain. You will assist Spanish-speaking customers, providing guidance for their digital shopping experiences. The role requires fluency in Spanish and English, previous customer service experience, and a strong understanding of digital platforms. Benefits include a competitive salary, performance bonuses, and fully paid training and relocation. Join a dynamic team to enhance customer satisfaction in digital retail.

Servicios

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Formación

• Previous experience in customer service, sales, or consulting.
• Strong grasp of digital platforms and tools in online retail.
• Ability to work independently in a fast-paced environment.

Responsabilidades

• Provide assistance to Spanish-speaking customers.
• Conduct training sessions on digital store functionalities.
• Collect and analyze customer feedback for improvements.

Conocimientos

Fluency in Spanish and English

Customer service experience

Understanding of digital platforms

Communication skills

Analytical and problem-solving skills

Herramientas

CRM systems

Microsoft Office

Descripción del empleo

Patrique Mercier Recruitment FR is a leading recruitment agency in Greece, committed to connecting talented professionals with top-tier companies across various sectors. We are currently seeking a Spanish Speaking Digital Store Consultant to become a vital part of our energetic team. In this role, you will interact with Spanish-speaking customers, providing top-notch support and guidance for their digital shopping journeys. Your expertise will play a crucial role in enhancing customer satisfaction and promoting successful digital outcomes.

Responsibilities

• Provide exceptional assistance to Spanish-speaking customers, addressing queries and offering insightful advice on digital store functionalities.
• Gain comprehensive knowledge of product offerings to effectively meet customer requirements.
• Conduct training sessions for customers on how to optimize their experience with the digital store platforms.
• Work closely with marketing and sales teams to craft strategies that boost customer involvement.
• Collect and analyze customer feedback to identify areas for enhancing the digital shopping experience.
• Remain informed about emerging trends in e-commerce and digital retail to provide proactive recommendations.
• Efficiently troubleshoot and resolve customer complaints related to the digital shopping experience.

Requirements

• Fluency in Spanish and English, both written and verbal.
• Previous experience in customer service, sales, or consulting, with a focus on e-commerce or digital retail being preferred.
• Strong grasp of digital platforms and tools utilized in online retail.
• Outstanding communication and interpersonal skills, with an emphasis on customer satisfaction.
• Ability to work independently and adapt in a dynamic, fast-paced environment.
• Proficiency in CRM systems and Microsoft Office applications.
• Strong analytical and problem-solving skills, displaying a proactive approach to customer care.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package (Flight, Airport Transfer And Hotel)
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...