Remote Cloud Tech Support Agent — Multilingual (Spain-based)

Velenosi & Meredith Consulting; Barcelona; A distancia; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading consulting firm in Spain is seeking a Tech Support Agent specializing in cloud-based platforms. This full-remote position requires fluency in one of Italian, Polish, Czech, Hungarian, or Spanish and C1-C2 English. Responsibilities include providing technical support, troubleshooting issues, and collaborating with teams. The role offers competitive salary and performance-based bonuses, alongside career development opportunities.

Servicios

Competitive salary with performance-based bonuses

Career development within international tech companies

Access to technical certifications and continuous learning

Formación

• You are already living in Spain.
• You speak one of the listed languages natively.
• Prior experience in tech support, Cloud Solutions or similar.

Responsabilidades

• Provide first-level technical support to clients using cloud-based tools.
• Troubleshoot technical issues and guide users via chat, email or phone.
• Collaborate with engineering and product teams for escalations.
• Create and improve internal documentation and client-facing FAQs.

Conocimientos

Fluent in one of Italian, Polish, Czech, Hungarian or Spanish

C1-C2 level English

Prior experience in tech support or Cloud Solutions

Descripción del empleo

A leading consulting firm in Spain is seeking a Tech Support Agent specializing in cloud-based platforms. This full-remote position requires fluency in one of Italian, Polish, Czech, Hungarian, or Spanish and C1-C2 English. Responsibilities include providing technical support, troubleshooting issues, and collaborating with teams. The role offers competitive salary and performance-based bonuses, alongside career development opportunities.