Key Account Manager - Hotels - TUI Spain, Portugal & Americas (SP&A)

TUI Cruises GmbH; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading travel company is seeking a Key Account Manager for Hotels to shape their supplier strategy. The role involves negotiating commercial agreements, collaborating with various teams, and building strong supplier networks. Candidates should have proven experience in supplier management, excellent commercial acumen, and fluency in English. The position is based in Madrid, offering flexible working and a range of employee benefits.

Servicios

Attractive remuneration

Discretionary bonus schemes

Generous travel benefits

Extensive health & well-being support

Formación

• Proven experience in supplier management and contract negotiation.
• Strong commercial acumen and proactive mindset.
• Fluent in English (spoken and written); Spanish or Portuguese is a plus.

Responsabilidades

• Negotiate and secure commercial agreements with suppliers.
• Collaborate with Product, Sales, and E-commerce teams.
• Track supplier performance and ensure compliance with terms.

Conocimientos

Supplier management

Contract negotiation

Commercial acumen

Stakeholder management

Fluency in English

Building supplier relationships

Descripción del empleo

Join the Dynamic Product & Expansion Team at TUI. At TUI, our vision is clear:“Think travel, Think TUI.”As the world’s largest leisure travel company, we’re committed to offering a wide range of travel and experience products globally. TUI Spain, Portugal & Americas (SP&A) is continuously evolving to meet changing customer behaviors in a fast-paced market. We aim to be the market leader in every region we operate in—and we’re looking for passionate professionals to help us get there.

Now taking applications until 8th of August

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• AsKey Account Manager for Hotels, you’ll play a pivotal role in shaping our supplier strategy across multiple categories. You’ll be responsible for securing optimal commercial agreements and ensuring strong supplier relationships that support our business goals.
• Negotiate and secure commercial agreements with suppliers including hotels, bedbanks, aggregators, airlines, transport providers, and more.
• Collaborate with Product, Sales, and E-commerce teams to identify supplier needs and renegotiate terms.
• Monitor supplier availability and integration opportunities via Travelcompositor (booking engine).
• Develop business cases for onboarding new suppliers or aggregators, with a strong understanding of technical systems.
• Ensure Group contracts and Framework Agreements are aligned and cover the SP&A region.
• Track supplier performance and ensure compliance with agreed terms.
• Work cross-functionally with Marketing, Brand, and other teams to align supplier strategies.
• Build and maintain strong networks with suppliers and industry stakeholders.

ABOUT YOU

• We’re looking for a dynamic, commercially savvy professional who thrives in a collaborative and fast-moving environment.
• Proven experience in supplier management and contract negotiation.
• Strong commercial acumen and proactive mindset.
• Excellent cross-functional collaboration and stakeholder management skills.
• Fluent in English (spoken and written); Spanish or Portuguese is a plus.
• Skilled in building and maintaining long-term supplier relationships.
• Comfortable working with technical systems and booking platforms.
• Ability to develop compelling business cases and drive strategic decisions.
• Passionate about travel and delivering exceptional customer experiences.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.