German-Speaking Customer Support for Payment Solutions in Málaga, Spain

Multilingual Jobs Worldwide; Málaga; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global leader in customer service based in Málaga is seeking a Bilingual Customer Support Agent fluent in German to assist clients with credit card inquiries. Enjoy comprehensive training, a permanent contract, and relocation benefits. The role requires strong communication skills and a commitment to customer satisfaction.

Servicios

Paid training

Travel reimbursement up to €200

Financial aid for housing

Signing bonus of €1500

Formación

• Native or fluent in German.
• High level of English required.
• Customer-oriented with strong communication skills.

Responsabilidades

• Communicate with clients primarily in German and English.
• Handle inquiries related to corporate credit cards.
• Provide support via phone and email.

Conocimientos

Fluent in German

High level of English

Strong communication skills

Customer-oriented

Reliable and flexible

Descripción del empleo

Do you want to work for a global leader in customer service and support clients in the corporate finance sector? Our client is hiring German-speaking Customer Support Agents in the vibrant city of Malaga!

Join the Airplus project as a Bilingual Customer Support Agent. You'll assist clients in resolving transaction and credit card inquiries, primarily in German, through phone and email. Benefit from comprehensive paid training and enjoy a relocation package to help you settle in smoothly!

About the company

Our partner is a global leader in the customer service industry, delivering exceptional experiences for over 750 leading and digital-first brands. With 170,000 associates worldwide, they provide innovative customer service solutions and seamless customer experiences.

What will you do?

• Communicate with clients primarily in German (80%) and English (20%)
• Handle inquiries related to corporate credit cards and transaction issues
• Provide support via phone and email
• Ensure client satisfaction through professional and friendly communication
• Work Monday to Friday, 9:00–20:00 (split shifts), with one rotating day off per week

Candidate profile

• Native or fluent in German
• High level of English
• Customer-oriented with strong communication skills
• Reliable, flexible, and professional
• Eligible to work in Spain starting November 2025

Employer offers

• Permanent contract with a 2-month probation period
• Paid training under contract
• International and multicultural work environment
• Travel reimbursement up to €200 after 3 months of employment (ticket required)
• Financial aid of €300–€400/month (gross) for housing during the first 3 months (requires proof of accommodation payment)
• Signing bonus of 1500 euros gross!