German Customer Service Representative

JR Spain; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A fashion brand in Barcelona is seeking a German Customer Service Representative to assist German-speaking clients. The role involves resolving issues, managing complaints, and ensuring customer satisfaction. The ideal candidate will be passionate about fashion and possess exceptional communication skills in German and English. The position offers competitive pay, long-term contracts, and growth opportunities in a vibrant Mediterranean setting.

Servicios

2 weeks initial paid training

Ongoing training opportunities

Growth opportunities within the company

Formación

• Passionate about fashion and familiar with the industry.
• Computer literate with good communication skills.
• Open to developing customer service skills.

Responsabilidades

• Resolve customer issues in German.
• Manage complaints and inquiries respectfully.
• Assist clients with online shopping and orders.

Conocimientos

Excellent command of German

Fluent in English

Attention to detail

Excellent communication skills

Outgoing personality

Descripción del empleo

German Customer Service Representative, Barcelona

Client:

City Job Offers

Location:

Barcelona, Spain

Job Category:

Other

EU work permit required:

Yes

Job Reference:

265645345171780403232460

Job Views:

1

Posted:

23.07.2025

Expiry Date:

06.09.2025

Job Description:

Fashion Customer Advisor in Barcelona (GERMAN): If you are in sunny Barcelona and interested in working for a world-renowned fashion brand, this is the right opportunity for you.

The company:

Details not provided.

The role:

Customer service in fashion industry, assisting German-speaking clients.

Your opportunity:

Join an exciting team in Barcelona, develop your customer service skills, and immerse yourself in fashion and Mediterranean culture.

Requirements:

• Excellent command of German and fluent in English
• Open to developing customer service skills
• Passionate about fashion and familiar with the industry
• Computer literate
• Excellent communication and interpersonal skills
• Attention to detail and well-organized
• Outgoing, enthusiastic, positive personality
• Able to work 39 hours/week on rotational shifts

Experience with CRM is a plus.

Daily responsibilities:

• Resolve customer issues in German
• Manage complaints and inquiries respectfully
• Focus on customer satisfaction
• Assist clients with online shopping and orders

Success keywords:

• Problem solver
• Customer-oriented
• Team player
• Empathy
• Flexibility
• Patience
• Proactive

Benefits:

• 2 weeks initial paid training
• Competitive pay
• Long-term contract
• Ongoing training
• Growth opportunities within the company

Note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more info.

Bank or payment details should not be provided when applying. Applications must be made via the 'Apply now' button.