Field Services Senior Technician - Data Center Solutions

Delta Electronics; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading global technology company is seeking a Service Engineer in Madrid, Spain. The role focuses on creating and updating service content for UPS and data center operations, requiring strong technical knowledge and excellent communication skills in both English and Spanish. Candidates with a Bachelor's degree in electrical engineering and a willingness to travel are encouraged to apply. The position offers a full-time contract and a competitive benefits package.

Servicios

Competitive benefits package

Work-life balance

Career development opportunities

Formación

• Experience in UPS and data center solutions.
• Strong technical understanding of power and infrastructure.
• Ability to communicate technical details at various levels.

Responsabilidades

• Create and update service content for remote and on-site activities.
• Maintain the service knowledge base.
• Communicate product issues to Quality and R&D.
• Plan and conduct trainings for Authorized Service Partners.
• Provide occasional on-site support for technical issues.
• Participate in global projects and solution development.

Conocimientos

Very good knowledge and experience with UPS and data center solutions

Good technical understanding with understanding of power & infrastructure solutions

Able to communicate technical details effectively

Excellent understanding of end-to-end service processes

Fluent English and Spanish

Good MS Office knowledge

Willingness to travel

Educación

Bachelors degree in electrical engineering or relevant field

Descripción del empleo

Delta is looking for a Service Engineer for its service operations in EMEA region. The Service Engineers objectives are collection creation and approval of (UPS) service-related content in order to ensure efficient remote on-site service repair activities during overall product lifetime with required knowledge. Furthermore the positions objective is to support Datacenter solution design improvement resolution of complex technical issues and align identified product problems with Engineering Quality and R&D.

Some of the main responsibilities :

• Creation and updating of service content for supporting remote and on-site service activities with close co-operation with R&D Engineering and Project management teams for Spanish market
• Maintenance of service knowledge base
• Communication of identified product issues to Quality and R&D
• Planning and conducting of trainings for Authorized Service Partners
• Occasional on-site support for commissioning & complex technical issues
• Participation in global projects and solutions development activities

Qualifications : Qualifications

• Very good knowledge and experience with UPS and data center solutions
• Good technical understanding with understanding of power & infrastructure solutions
• Able to discuss and communicate technical details both at a high level and in simple layman skills
• Bachelors degree in electrical engineering or relevant field
• Excellent understanding of end-to-end service processes
• Fluent English and Spanish.
• Good MS Office knowledge
• Willingness to travel

Additional Information :

We offer a competitive benefits package and work-life balance. We are also committed to the development of our people building a long career with us.

As an innovative and global company you are offered a friendly working atmosphere and a constructive working environment leaving much room for new possibilities and ideas. Use this opportunity and show us your motivation and vision for the future.

Remote Work : Employment Type :

Full-time

Key Skills

Computer Hardware,Customer Service,Hand Tools,Computer Networking,Field Service,POS,Windows,Mechanical Knowledge,Service Technician Experience,Merchandising,Project Coordination,Troubleshooting

Experience : years

Vacancy : 1

Field Service Technician • Madrid, Madrid, Spain