Field Service Technician

emerson; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Field Service Technician to join their dynamic team in Madrid. In this role, you will be responsible for installing and maintaining Emerson Instruments, ensuring customer satisfaction through exceptional service. This position offers a solid foundation for career advancement within the company, with ample opportunities for professional growth and development. Embrace the chance to work in a collaborative environment that values innovation and diverse perspectives, where your contributions will make a significant impact on the team's success.

Formación

• Experience as an instrument technician in a process control environment.
• Proficiency in Spanish and good knowledge of English.

Responsabilidades

• Install, commission, and repair Emerson Instruments.
• Provide diagnostics and technical support to customers.

Conocimientos

Diagnostics

Installation

Troubleshooting

Customer Service

Technical Support

Educación

Certificate of Higher Education in Mechanical Electronics

Relevant Experience in Process Control

Herramientas

Microsoft Office (Excel, Word, PowerPoint)

Descripción del empleo

If you are a professional looking for an opportunity to grow and develop your abilities within a dynamic business Emerson has an appealing role for you!

As a Field Service Technician you will assist our customers taking care of the service needs of their installed base of Emerson Instruments including inhouse and onsite maintenance and repair services site installation commissioning and diagnostics startup and after sales support.

By joining us as a Field Service Technician in Madrid this role can be a strong foundation for your future career within Emerson. We encourage advancement and offer tangible development opportunities!

In This Role Your Responsibilities Will Be :

• Carrying out installation / commissioning fault analysis and repairs on Emerson Instruments.
• Providing diagnostics troubleshooting calibration startup services and technical support to our customers.
• Executing the requested job ensuring that customers deadlines and expectations are meet.
• Assisting Sales Engineers in the demonstration of products to potential customers and providing guidance in product application and after sales service.
• Proactively identifying Service / Product opportunities.
• Technically cleaning & loading customer orders into business system manage dates ITC and commercial terms.

Who You Are :

You anticipate customer needs and provide services that are beyond customer expectations. You focus on highest priorities and set aside less critical tasks. You adjust communication content and style to meet the needs of diverse stakeholders.

You quickly and decisively take actions in factchanging unpredictable situations. You persist in the face of challenges and setbacks.

For This Role You Will Need :

• Certificate of higher education in mechanical electronics computer science or skilled worker with relevant experience.
• Relevant experience as instrument technician or similar in a process control environment with particular emphasis on diagnostics installation and start up.
• Proficiency in Spanish language (verbal and written).
• Good knowledge of English language (verbal and written).
• Good knowledge of Microsoft Office applications (Excel Work and PowerPoint) .
• Driving license for car (class B).

Preferred Qualifications that Set You Apart :

• Demonstrated experience with : digital and pneumatics positioners field devices pressure flow and temperature bus communications hart foundation fieldbus profibus PA;
• Knowledge and experience in repair and servicing of Emerson products;
• Experience working in a matrix organization;
• Analytical knowledge.

Our Culture and Commitment to You

At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

Required Experience :

Key Skills

Employment Type : Full-Time

Department / Functional Area : Field Service