External Operations Director

beBeeSupplyChainManager; Galapagar; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading food safety firm in Comunidad de Madrid seeks an experienced External Operations professional to manage supplier quality and safety across all facilities. You will be responsible for implementing standards, conducting audits, and developing training programs. Ideal candidates hold a Bachelor's degree with at least 7 years of experience in supplier management or food safety. This role offers an opportunity to lead diverse teams and influence food safety practices globally.

Formación

• 7+ years of experience in Supplier Management or Food Safety.
• Experience in multi-site or international scope.
• Proficiency in Microsoft Office and related software.

Responsabilidades

• Oversee Supplier Management Standards across manufacturing facilities.
• Develop food quality and safety policies.
• Conduct Food Quality and Safety Audits for Suppliers.

Conocimientos

Supplier Management

Food Safety and Quality

Leadership

Cross-cultural Team Management

Communication (English)

Educación

Bachelor's degree in Food Science or related field

Master's or MBA preferred

Herramientas

Microsoft Office

SAP

TraceGains

Descripción del empleo

Job Overview

We are seeking a highly skilled External Operations professional to oversee the design, implementation, and continuous improvement of our External Operation systems. The successful candidate will play a crucial role in ensuring the quality and safety of our products worldwide.

Main Responsibilities :

• Establish and implement strategic plans for Supplier Management Standards across all manufacturing facilities.
• Develop and execute policies, programs, and procedures related to food quality and safety aimed at Supplier Management.
• Support markets in establishing risk assessment and testing plans for incoming raw material control.
• Resolve global and local supplier complaints regarding quality, food safety, and regulatory issues.
• Support approval, development, performance metrics, and certification programs for Suppliers of Ingredients & Packaging Materials from a Quality and Food Safety perspective.
• Collaborate with Global & Regional supply chain management teams to define priorities on alternative supplier development for contingency planning on continuous supply and providing competition on service and cost.
• Lead and organize Food Quality and Safety Audits for Suppliers.
• Monitor Global suppliers' progress and provide regular status reports of supplier performance.

Co-Manufacturing Management :

• Establish and implement strategies for co-manufacturing management standards.
• Contribute to the development of food safety and quality programs for co-manufacturing.
• Support the definition of service agreements in contracts with co-manufacturers that include rights and duties related to quality, safety, and legality.
• Closely work with AOW and Countries to establish controls on the performance of products produced by co-manufactures through product qualification.
• Establish audits, follow-ups, and supervision of co-manufacturing operations at BQ level, making necessary decisions and giving timely alerts to internal stakeholders when quality, safety, and legality of products are at risk.

Quality in Logistics, Transportation, and Reverse logistics :

• Establish and implement strategies for quality and safety standards in storage and transportation of finished products.
• Ensure implementation of guidelines for the selection, approval, and monitoring of new and existing external warehouses handling materials and finished products.
• Support markets in establishing finished good handling procedures at DCs to maintain product quality and food safety.
• Support the development of service-level agreements in contracts or purchase orders with primary and secondary transport operators, including quality and safety guidelines.
• Implement evaluation systems in warehouses, covering own, outsourced, and transport operations, which includes identification of findings, definition of action plans, feedback, monitoring, and management of continuous improvement.
• Carry out necessary strategies with stakeholders to ensure resources required to close gaps, raise alerts in case of evidence of risks in quality, safety, and legality of products.
• Establish KPIs to evaluate, provide feedback, and make decisions regarding quality and safety guidelines in external warehouses and transports.

IT Tool Management :

• Ensure full implementation and maintenance of Tracegains Software at BQ.
• Organize ongoing tool user training for partners of BQ and External Operation.

Team Development & Training :

• Develop and conduct Quality & Food Safety expectation training for internal departments and partners of External Operation.
• Stay current with industry trends and regulatory changes related to External Operation Management.
• Facilitate global knowledge sharing, best practices, and harmonized procedures.

The ideal candidate will have a Bachelor's degree in Food Science, Agriculture, Food Technology, or a related field (Master's or MBA preferred). Minimum 7+ years of progressive Supplier Management / Food Safety & Quality / leadership experience, including multi-site or international scope—preferably in baked goods or food manufacturing. Demonstrated ability to lead cross-cultural, remote, and matrixed teams. Possess good English communication skills (both written and oral). Proficient with Microsoft Office and other menu-driven software applications (Microsoft, SAP, TraceGains, etc.). Ability to lead by influencing and a facilitative style of management.