Job Description
We are seeking a Waiter / Waitress to join the pre-opening team at SLS Barcelona. Under the guidance of the Food & Beverage supervisor, your responsibilities will include preparing drinks as per guest preferences, serving food, and creating relaxing, memorable experiences for guests. You will support Food & Beverage operations, representing the face of our guests' experience and ensuring they have a great time from arrival to departure.
- Create a fun and relaxed atmosphere for guests to unwind and enjoy.
- Collaborate with team members to ensure smooth operations and cleanliness.
- Describe menu items and drinks vividly, highlighting their origin, taste, and preparation.
- Set up your outlet, stock supplies, and manage inventory.
- Maintain cleanliness and proper maintenance of the work area.
- Assist with other duties as needed, including serving in different outlets like room service, bar, or terrace.
- Coordinate with kitchen and restaurant staff to deliver seamless service.
- Follow departmental policies, procedures, and standards.
- Provide attentive and intuitive service, anticipating guest needs.
- Assess customer preferences and make suitable recommendations.
- Address guest dissatisfaction promptly to ensure satisfaction.
- Accurately close guest checks and handle payments, including voided checks or complimentary items.
- Adhere to safety and HACCP standards.
Qualifications
We are looking for candidates who:
- Have at least 2 years of experience in hospitality within food & beverage.
- Possess some college education or advanced training in food and beverage management (valuable).
- Can multitask and work efficiently in a fast-paced environment with high attention to detail.
- Have excellent verbal and written communication skills.
- Are fluent in Spanish and English.
- Can make people feel good, including team members and guests.
- Build positive relationships and work confidently with teams and leaders.
- Take ownership, solve problems, and make effective decisions.
- Learn quickly and adapt to SLS’s culture.
- Are humble, open-minded, and team-oriented.
- Are willing to try new approaches and support team efforts.
Additional Information
What’s in it for you:
- Opportunity to join an innovative, fast-growing international group and build a global brand.
- An environment that encourages creativity and rewarding experiences.
- Be part of a passionate team committed to exceptional hospitality and exploring new locations.
- Competitive package with growth opportunities.
- Discounts across Ennismore brands.
SLS is part of Ennismore, a creative hospitality company rooted in culture and community, in partnership with Accor since 2021.