Customer Service jobs in Germany

Description and Requirements

TELUS Digital AI is looking for AI Prompt Evaluators with fluency in Slovak to support the development of AI technologies on-site in our Essen office .

Join us in enhancing the latest speech technology applications by refining our systems in Slovak.

Responsibilities:

• Research, create, and edit short-form written prompts while ensuring factual accuracy and adherence to style guidelines for voice and creativity.
• Develop conversation flows to ensure smooth, logical interactions that guide users effectively.
• Contribute to the improvement of our speech system , which may involve working with dialogues on various topics, including controversial subjects.
• Analyse and evaluate short-form written content for factual correctness and compliance with style guidelines.
• Generate and assess suggested prompts and responses.
• Ensure that the tone aligns with the proper voice and resonates with the target audience.

What we offer:

• €3,000 signing bonus for hires on 1st of September ( €1,500 paid out after the third month, €1,500 paid out after the sixth month)
• Relocation support for candidates living more than 50 km from Essen: 2 months of accommodation upon arrival plus up to €250 travel reimbursement
• A competitive salary that exceeds industry standards
• Great office at the city center of Essen with a canteen and fitness center
• Positive international working environment
• Fun Floor with Nintendo Switch, table tennis, and much more
• Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation
• Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks
• Working as part of a dynamic and multicultural team , with flat hierarchies and a first-name workplace culture
• Advanced job opportunities in our internationally growing company
• Attractive employee referral bonus program
• Intriguing and diverse responsibilities

What we expect:

• Ability to work on-site in our Essen office
• A work permit for Germany is required
• Bachelor's degree or higher education is mandatory
• Minimum B2 proficiency in English and fluency in Slovak
• Strong command of language, grammar, and style to create engaging and clear prompts.
• Ability to come up with innovative prompts and scenarios that engage users.
• Ability to analyze user data and feedback to improve prompts and conversation flows.
• Ability to work independently with minimal supervision.
• Strong attention to detail and effective communication skills.
• Ability to convey complex ideas simply and effectively.
• Comfort with potentially sensitive content.

Ready to make an impact on AI technologies?

If this opportunity sounds appealing to you, apply now! Kindly attach your CV in English.

*Please note that only shortlisted candidates will be contacted.

About TELUS Digital AI Data Solutions

Creating and enhancing the world's data to enable better AI via human intelligence.

We strive to enhance the world's data to enable better AI through human intelligence. Our team of data, technology, and project management professionals work with companies to test and improve machine learning models. We handle various data types, including text, images, audio, video, and geo. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more.

TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation.

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Additional Job Description

TELUS Digital AI is looking for AI Prompt Evaluators with fluency in Slovak to support the development of AI technologies on-site in our Essen office .

Join us in enhancing the latest speech technology applications by refining our system

Language Reference English Slovak

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.