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Portuguese Speaking Customer Service for Renewable Energy -Remote in Greece

Patrique Mercier Recruitment FR

Remote

EUR 30.000 - 45.000

Vollzeit

Heute
Sei unter den ersten Bewerbenden

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Zusammenfassung

A staffing agency is seeking a Portuguese Speaking Customer Service Representative for a role in the renewable energy sector based in Germany. Candidates should be fluent in Portuguese and English and have prior customer service experience. The position involves delivering exceptional support to clients, assisting with their inquiries about renewable energy solutions, and handling complaints. Benefits include private health insurance, a performance bonus, and a fully paid relocation package.

Leistungen

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Relocation Package
Free Greek Lessons

Qualifikationen

  • Fluency in Portuguese and English, both written and spoken.
  • Experience in customer service, preferably within the renewable energy sector.
  • Strong problem-solving skills and ability to work under pressure.

Aufgaben

  • Deliver outstanding customer support to Portuguese-speaking clients.
  • Assist customers with inquiries about renewable energy products.
  • Handle customer complaints professionally.

Kenntnisse

Fluency in Portuguese
Fluency in English
Customer service experience
Excellent communication skills
Problem-solving skills

Tools

Customer service software
Microsoft Office
Jobbeschreibung
Description

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Renewable Energy industry. This position is perfect for individuals passionate about sustainability and energy solutions, looking to make a positive impact while providing exceptional service to clients.

Responsibilities
  • Deliver outstanding customer support to Portuguese‑speaking clients via phone, email, and chat regarding renewable energy products and services.
  • Assist customers with inquiries about installations, maintenance, tariffs, and the benefits of renewable energy solutions.
  • Handle customer complaints professionally, providing effective resolutions while ensuring customer satisfaction.
  • Collaborate with internal teams to address technical queries and improve customer experience.
  • Maintain comprehensive knowledge of the company's renewable energy offerings and industry trends.
  • Document customer interactions meticulously and maintain organized service records for continuous improvement.
  • Promote the company's services and encourage clients to embrace sustainable energy solutions.
Requirements
  • Fluency in Portuguese and English, both written and spoken.
  • Experience in customer service, preferably within the renewable energy or environmental sector.
  • Excellent communication and interpersonal skills with a customer‑centric approach.
  • Strong problem‑solving skills and the ability to work under pressure.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail‑oriented with strong organizational skills.
  • A genuine interest in renewable energy and sustainability initiatives.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer and hotel)
  • Free Greek Lessons, discounts and other perks
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