Portuguese Speaking Customer Service for Renewable Energy -Remote in Greece

Patrique Mercier Recruitment FR; Remote; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

A staffing agency is seeking a Portuguese Speaking Customer Service Representative for a role in the renewable energy sector based in Germany. Candidates should be fluent in Portuguese and English and have prior customer service experience. The position involves delivering exceptional support to clients, assisting with their inquiries about renewable energy solutions, and handling complaints. Benefits include private health insurance, a performance bonus, and a fully paid relocation package.

Leistungen

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Relocation Package

Free Greek Lessons

Qualifikationen

• Fluency in Portuguese and English, both written and spoken.
• Experience in customer service, preferably within the renewable energy sector.
• Strong problem-solving skills and ability to work under pressure.

Aufgaben

• Deliver outstanding customer support to Portuguese-speaking clients.
• Assist customers with inquiries about renewable energy products.
• Handle customer complaints professionally.

Kenntnisse

Fluency in Portuguese

Fluency in English

Customer service experience

Excellent communication skills

Problem-solving skills

Tools

Customer service software

Microsoft Office

Jobbeschreibung

Description

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Renewable Energy industry. This position is perfect for individuals passionate about sustainability and energy solutions, looking to make a positive impact while providing exceptional service to clients.

Responsibilities

• Deliver outstanding customer support to Portuguese‑speaking clients via phone, email, and chat regarding renewable energy products and services.
• Assist customers with inquiries about installations, maintenance, tariffs, and the benefits of renewable energy solutions.
• Handle customer complaints professionally, providing effective resolutions while ensuring customer satisfaction.
• Collaborate with internal teams to address technical queries and improve customer experience.
• Maintain comprehensive knowledge of the company's renewable energy offerings and industry trends.
• Document customer interactions meticulously and maintain organized service records for continuous improvement.
• Promote the company's services and encourage clients to embrace sustainable energy solutions.

Requirements

• Fluency in Portuguese and English, both written and spoken.
• Experience in customer service, preferably within the renewable energy or environmental sector.
• Excellent communication and interpersonal skills with a customer‑centric approach.
• Strong problem‑solving skills and the ability to work under pressure.
• Proficiency in customer service software and Microsoft Office applications.
• Detail‑oriented with strong organizational skills.
• A genuine interest in renewable energy and sustainability initiatives.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package (flight, transfer and hotel)
• Free Greek Lessons, discounts and other perks