Call Center Agent jobs in Italy

Join Patrique Mercier Recruitment JP as a Lithuanian Customer Service Agent and embark on a thrilling adventure in Greece, with your relocation fully paid! In this role, you'll be a vital part of our customer service team, offering outstanding support to Lithuanian-speaking clients. Your primary tasks will include addressing inquiries, resolving issues, and delivering exceptional service to ensure customer satisfaction. If you're enthusiastic about providing excellent customer experiences and eager to explore a new culture, we invite you to apply!

• Provide top-notch customer service to Lithuanian-speaking customers via phone, email, and chat.
• Handle customer inquiries promptly and effectively, ensuring a high level of satisfaction.
• Maintain a strong understanding of company products and services to assist customers accurately.
• Document all customer interactions accurately in the company's CRM system.
• Work collaboratively with team members to enhance service delivery and customer experience.
• Participate in training sessions to continually grow your skills and knowledge.
• Offer constructive feedback to improve processes and customer satisfaction.

• Fluency in Lithuanian and English is required.
• Excellent communication skills with a focus on customer satisfaction.
• Ability to thrive in a fast-paced, team-oriented environment.
• Prior experience in customer service is advantageous but not mandatory.
• Proactive, adaptable, and positive mindset with strong interpersonal skills.
• Willingness to relocate to Greece and embrace a new culture.
• A genuine passion for assisting customers and meeting their needs.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package (flight, transfer and hotel)