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hotel managing supervisor
Descrizione del lavoro
A local hotel in London, Ontario, is seeking a hotel managing supervisor to coordinate activities and manage a team of 5-10 staff. The ideal candidate will have a secondary school graduation certificate and 1-2 years of supervisory experience in the hospitality sector. Key responsibilities include establishing schedules, resolving operational issues, and providing support to clients with special needs. This role requires excellent interpersonal skills and a focus on client satisfaction.
Competenze
- 1 year to less than 2 years of experience in a supervisory role.
- Ability to coordinate activities and manage teams effectively.
- Experience in a hotel or resort environment.
Mansioni
- Coordinate activities with other work units or departments.
- Establish work schedules and procedures.
- Resolve work problems and recommend improvements.
Conoscenze
Formazione
- Education:
- Secondary (high) school graduation certificate
- Hotel, motel, resort
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Perform same duties as workers supervised
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Hire and train staff in job duties, safety procedures and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- 5-10 people
- Fast-paced environment
- Accurate
- Client focus
- Efficient interpersonal skills
- Flexibility
- Initiative
- Judgement
- Organized
- Team player
- 1 year to less than 2 years
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Provides awareness training to employees to create a welcoming work environment for youth
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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