Cafe Shift Lead – Team Leader & Service Excellence

Starbucks; Barrie; On-site; CAD 40,000 - 50,000; Full time

Job summary

A global coffee company in Barrie, Ontario is seeking a Shift Supervisor to assist in store operations. You will lead the team to deliver exceptional service, maintain operational standards, and provide training. Ideal candidates will have customer service experience and leadership skills, contributing to a positive team environment. This role is an excellent opportunity to grow within a respected organization.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Strong team player with leadership abilities.
• Capable of effective communication and flexibility under pressure.

Responsibilities

• Assist store manager in executing store operations during shifts.
• Deliver exceptional customer service and create a positive environment.
• Train new partners and provide respectful coaching.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication

Strong interpersonal skills

Ability to work as part of a team

Job description

A global coffee company in Barrie, Ontario is seeking a Shift Supervisor to assist in store operations. You will lead the team to deliver exceptional service, maintain operational standards, and provide training. Ideal candidates will have customer service experience and leadership skills, contributing to a positive team environment. This role is an excellent opportunity to grow within a respected organization.