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hotel managing supervisor

Knights Inn Motel

London

On-site

CAD 45,000 - 55,000

Full time

30+ days ago

Job summary

A local hotel in London, Ontario, is seeking a hotel managing supervisor to coordinate activities and manage a team of 5-10 staff. The ideal candidate will have a secondary school graduation certificate and 1-2 years of supervisory experience in the hospitality sector. Key responsibilities include establishing schedules, resolving operational issues, and providing support to clients with special needs. This role requires excellent interpersonal skills and a focus on client satisfaction.

Qualifications

  • 1 year to less than 2 years of experience in a supervisory role.
  • Ability to coordinate activities and manage teams effectively.
  • Experience in a hotel or resort environment.

Responsibilities

  • Coordinate activities with other work units or departments.
  • Establish work schedules and procedures.
  • Resolve work problems and recommend improvements.

Skills

Client focus
Efficient interpersonal skills
Flexibility
Judgement
Organized

Education

Secondary (high) school graduation certificate
Job description
  • Education:
Education
  • Secondary (high) school graduation certificate
Work setting
  • Hotel, motel, resort
Tasks
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
Supervision
  • 5-10 people
Work conditions and physical capabilities
  • Fast-paced environment
Personal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Initiative
  • Judgement
  • Organized
  • Team player
Experience
  • 1 year to less than 2 years
Support for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
  • Provides awareness training to employees to create a welcoming work environment for youth
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
  • Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Supports for visible minorities
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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