Service Adviser jobs in Canada

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!

Reporting to the Plant Manager, the role will ensure maintenance of all process equipment throughout the plant supervision and support teams to develop continuous improvement and safety performance programs. The primary function of this role is to facilitate the Maintenance Department performance and safety processes to achieve plant goals, including Zero Injuries throughout the Plant production facility.

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IKO Industries Ltd. 105084 Highway 7, Madoc, ON

• Health Insurance (includes Virtual Health, and HCSA), Dental Insurance, Vision Insurance
• Life Insurance, Long-term Disability, Short-term Disability
• RRSP Match
• Paid Vacation
• Floating Days
• Employee Assistance Program
• Employee Engagement Events
• Awards and Recognition
• Tuition reimbursement
• Service Awards
• Employee Perks & Discounts

• To ensure the organizations physical assets are reliable, efficient, and safe and providing best possible environment for employees to work in
• Leads and facilitates the Maintenance Department safety processes to achieve plant safety goals, including Zero Injuries.
• Aligns maintenance strategies with overarching plant goals as a core member of the leadership team.
• Supervises plant maintenance organization including a Maintenance Supervisor, Electrical Supervisor, Planner/Scheduler, and Inventory Coordinator Coordinators.
• Manages the plant maintenance program based on best practices, emphasizing effective planning/scheduling and building solid program of preventive/predictive maintenance.
• Strategic Planning, coordinate and prioritize maintenance requirements in conjunction with operations departments to obtain budgetary cost and high reliability.
• Ensures maintenance mechanics are adequately trained, equipped, and motivated so that maintenance procedures are accomplished in a safe, timely, and cost-effective manner.
• Communicates regularly with all maintenance team, both individually and as a group, to ensure two-way information flow.
• Conducts employee performance feedback based on job descriptions to determine competency, knowledge, and contribution of the maintenance team.
• Maintains and updates operating and training manuals for the maintenance department and supports mechanic skill development.
• Utilizes a computerized maintenance management system (CMMS) for tracking work orders, spare parts, and maintenance history of plant equipment. Relying on Supervisors and Planners for day-to-day operations.
• Update equipment history, repair records, repair frequency and resource library.
• Adheres to L & I requirements/processes and records in compliance with statutory and Company requirements.
• Monitors the use and inventories of spare parts, maintenance supplies and equipment.
• Prepares reports, analyzes data, and makes recommendations for improving plant operations and solving maintenance-related problems.
• Oversees preventative and predictive maintenance program.
• Controls the repair and maintenance budgets, ensuring they are in line with the fiscal plan.
• Implements cost reductions to offset negative or unplanned variances to budget.
• Ensures city, county, province, and federal regulations relating to the maintenance department are always met.

• Bachelor’s degree in a related technical field (BSME is preferred).
• 5+ years of leadership experience in a continuous process manufacturing environment.
• Strong knowledge of CMMS programs
• Strong maintenance knowledge including reliability concepts, processes, and methodologies.
• Lean Manufacturing and Continuous Improvement experience is an asset
• Analytical, data-driven problem solving and action planning skills.
• Ability to empower, supervise and direct a diverse workforce.
• Strong computer skills and excellent working knowledge of Microsoft Office Suite. Proficiency with AutoCAD and ability to interpret drawings is preferred.
• Proven ability to build inter‑departmental relationships, lead change and continuously improve the performance of the team.
• Strong organizational skills and the ability to prioritize, and manage, multiple tasks and responsibilities.

IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.