Service Adviser jobs in United States

RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best year yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT\'S IN IT FOR YOU?:

• Free skiing + riding privileges at Sugarbush and across the family of Alterra Mountain Company resorts for all eligible employees and their dependents.
• Free or discounted IKON pass.
• Golf perks along with health & recreation center membership for eligible employees and their dependents.
• Vacation and sick time for eligible employees to rest, relax and recharge.
• Generous discounts on food & beverage, apparel, and outdoor gear.
• Medical, dental, vision, life, AD&D, short term & long-term insurance, EAP, HSAs, FSAs, and more.
• 401(k) plan with generous company match.
• Paid parental leave of up to 6 weeks for eligible employees.

The Lodging Property Maintenance Manager is responsible for overseeing our lodging facilities; ensuring all systems, equipment and property assets are well maintained, safe, and operating efficiently. This role leads a team of maintenance technicians and coordinates with other departments to ensure guest satisfaction and operational excellence. This is a Full-time Year-round position with pay ranging from $62,000-$70,000 annually.

• Lead, train, schedule, and supervise the lodging maintenance team.
• Ensure all maintenance staff follow safety protocols and company policies.
• Conduct regular performance evaluations, provide coaching and development.
• Manage operations of all building systems including HVAC, plumbing, electrical, life, safety, and mechanical. Coordinating and working with contractors as needed.
• Prioritize and delegate work orders to team members, monitor progress and completion.
• Oversee preventive maintenance programs for guest rooms, common areas, and equipment.
• Develop and manage the department budget, including labor, materials, and capital expenditures.
• Maintain proper inventory of parts, tools, and supplies; order materials as needed.
• Work with vendors and contractors on repairs, installations, or large projects.
• Ensure compliance with local, state, and federal building codes and safety regulations.
• Maintain records for inspections, permits, and safety compliance.
• Conduct regular property inspections and safety audits; implement corrective actions.

• High school diploma or GED required; technical or trade school certification.
• Minimum of 3-5 years of hands-on maintenance experience, with at least 2 years in a supervisory role, ideally in hospitality or facilities management.
• Strong knowledge of building systems (HVAC, plumbing, electrical, mechanical, fire/life safety) and a mindset for managing them on a daily, monthly, seasonally and yearly basis.
• Innate ability to troubleshoot and resolve equipment issues.
• Proven leadership skills with the ability to train and manage a team.
• Proficient in Microsoft Office and maintenance management software (e.g., HotSOS, Building Engines).
• Excellent communication, problem-solving, multi-tasking and time management skills. Must be available for on-call emergencies, nights, weekends, or holidays when required.
• Use of tools and equipment across trades. Hand and power tools, electrical meter, saws, etc.
• The workplace is both indoors and outdoors. Must be able to work outside for long periods of time in various weather conditions, i.e., rain, snow, wind.
• Ability to work weekends and holidays.
• Ability to perform heavy lifting and/or exerting up to 70 pounds of force occasionally and lesser weights more often. Ability to lift above shoulder level. Ability to use hands for grasping and manipulating for long periods of time. Ability to climb stairs, ladders. Ability to withstand noise, such as from equipment/machinery.
• Valid Driver\'s license and a clean driving record is required.

Sugarbush Resort is an Equal Opportunity Employer.

An offer of employment may be contingent upon the results of a background, MVR, or criminal records check.