Patient Services Specialist — Fast-Paced Eye Care

FYihealth group; Regina; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading eyecare provider in Canada is seeking a Patient Services Specialist to deliver exceptional service and manage front desk operations. The role requires customer-facing experience, proficiency in technology, and the ability to multitask in a fast-paced environment. Join a dynamic team dedicated to enhancing patient experiences and fostering ongoing career development. Enjoy competitive wages and a comprehensive benefits package while making a positive impact on patients' lives.

Benefits

Competitive wages

Comprehensive benefits package

Ongoing training and development opportunities

Quarterly bonuses for qualifying clinics

Qualifications

• Experience in a customer-facing role, ideally in a retail environment.
• Ability to work in a fast-paced environment.
• High comfort level using technology and computers.

Responsibilities

• Greet patients warmly as they enter the clinic.
• Check patients in and out of the office.
• Communicate with patients via phone, email, and in person.
• Manage appointment bookings and billing.
• Administer pre-testing services.
• Uphold excellent customer service standards.

Skills

Customer-facing experience

Technology proficiency

Multi-tasking ability

Professional and approachable manner

Tools

MS Office Suite

Job description

A leading eyecare provider in Canada is seeking a Patient Services Specialist to deliver exceptional service and manage front desk operations. The role requires customer-facing experience, proficiency in technology, and the ability to multitask in a fast-paced environment. Join a dynamic team dedicated to enhancing patient experiences and fostering ongoing career development. Enjoy competitive wages and a comprehensive benefits package while making a positive impact on patients' lives.