Salesforce jobs in Canada

WorleyCord

CAN-AB-Cold Lake

Senior Applications Technical Specialist

Full-time

Employee

Newcastle, New South Wales, Australia

The Senior Applications Technical Specialist plays a critical role in the support, maintenance, integration, and enhancement of enterprise applications across the organization. This senior-level position requires deep technical knowledge of application architecture, strong troubleshooting capabilities, and the ability to collaborate cross-functionally to deliver reliable and scalable solutions. The ideal candidate will serve as a subject matter expert, provide mentorship to junior team members, and ensure business continuity through robust application support.

• Serve as the technical lead for enterprise applications, including ERP, CRM, HRIS, or other business‑critical platforms.
• Design, configure, test, and implement application solutions based on business requirements.
• Lead complex troubleshooting and root cause analysis for application issues, coordinating with vendors and internal teams as needed.
• Develop and maintain integration points between applications, ensuring data accuracy and integrity.
• Partner with business stakeholders to assess needs and recommend improvements or new application features.
• Monitor application performance, apply patches, and manage upgrades with minimal downtime.
• Create and maintain comprehensive technical documentation, SOPs, and knowledge base articles.
• Provide mentorship and guidance to junior technical staff and support analysts.
• Ensure application security compliance with organizational and industry standards.
• Participate in disaster recovery planning and execution related to enterprise applications.

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
• He must have experience with 10-18 years of experience in application support, development, or systems integration.
• She must have proven experience working with enterprise platforms (e.g., Oracle, SAP, Microsoft Dynamics, Salesforce, Workday, etc.).

• Strong proficiency in application architecture and support best practices.
• Knowledge of APIs, web services, and middleware tools (REST, SOAP, JSON, etc.).
• Experience with database technologies (e.g., SQL Server, Oracle DB) and writing complex queries.
• Familiarity with cloud‑based application environments (e.g., Azure, AWS, SaaS platforms).
• Scripting and automation skills (e.g., PowerShell, Python) are a plus.
• Understanding of ITIL practices and service management tools (e.g., ServiceNow, Jira).
• Strong analytical and problem‑solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple priorities in a fast‑paced environment.
• Self‑starter with a proactive and collaborative mindset.
• High attention to detail and commitment to quality.

• ITIL Foundation
• Microsoft Certified: Azure Solutions Architect / Power Platform
• Salesforce Administrator or Developer Certification
• Oracle Certified Professional / SAP Certifications (as applicable)

We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values‑inspired culture that unlocks brilliance through belonging, connection and innovation.

And we’re not just talking about it; we’re doing it. We’re reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today’s low‑carbon energy infrastructure and technology.

Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.