Senior Applications Technical Specialist

WorleyCord; Blackfalds; On-site; CAD 90,000 - 130,000; Full time

Job summary

A global professional services company is seeking a Senior Applications Technical Specialist to support and enhance enterprise applications. This role requires deep technical knowledge, troubleshooting capabilities, and collaboration across teams. Responsibilities include leading application support, integrating solutions, and ensuring security compliance. Ideal candidates will have a degree in Computer Science, 10-18 years in application support, and experience with various enterprise platforms. The role offers career growth in a valued-driven culture.

Qualifications

• Bachelor’s degree in Computer Science or related field (or equivalent experience).
• 10–18 years of experience in application support, development, or systems integration.
• Proven experience working with enterprise platforms.

Responsibilities

• Serve as the technical lead for enterprise applications, including ERP, CRM, or other business-critical platforms.
• Design, configure, test, and implement application solutions based on business requirements.
• Lead complex troubleshooting and root-cause analysis for application issues.
• Develop and maintain integration points between applications, ensuring data accuracy.
• Monitor application performance, apply patches, and manage upgrades.

Skills

Application architecture knowledge

Troubleshooting capabilities

API/Web services knowledge

SQL database experience

Analytical skills

Communication skills

Education

Bachelor’s degree in Computer Science or related field

10–18 years of experience in application support

Tools

Oracle

SAP

Salesforce

Workday

PowerShell

Python

Job description

Please note we have moved our Careers Portal to Here to apply.

Company: WorleyCord

Primary Location

Newcastle, New South Wales, Australia

Job

Senior Applications Technical Specialist

Schedule

Full-time

Employment Type: Employee

About Worley

Building on our past. Ready for the future

Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.

Our Commitment

Moving forward together

We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values‑inspired culture that unlocks brilliance through belonging, connection, and innovation.

And we’re not just talking about it—we’re doing it. We’re reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low‑carbon energy infrastructure and technology.

Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Job Summary

The Senior Applications Technical Specialist plays a critical role in the support, maintenance, integration, and enhancement of enterprise applications across the organization. This senior‑level position requires deep technical knowledge of application architecture, strong troubleshooting capabilities, and the ability to collaborate cross‑functionally to deliver reliable and scalable solutions. The ideal candidate will serve as a subject‑matter expert, provide mentorship to junior team members, and ensure business continuity through robust application support.

Key Responsibilities

• Serve as the technical lead for enterprise applications, including ERP, CRM, HRIS, or other business‑critical platforms.
• Design, configure, test, and implement application solutions based on business requirements.
• Lead complex troubleshooting and root‑cause analysis for application issues, coordinating with vendors and internal teams as needed.
• Develop and maintain integration points between applications, ensuring data accuracy and integrity.
• Partner with business stakeholders to assess needs and recommend improvements or new application features.
• Monitor application performance, apply patches, and manage upgrades with minimal downtime.
• Create and maintain comprehensive technical documentation, SOPs, and knowledge‑base articles.
• Provide mentorship and guidance to junior technical staff and support analysts.
• Ensure application security compliance with organizational and industry standards.
• Participate in disaster recovery planning and execution related to enterprise applications.

Education & Experience

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
• 10–18 years of experience in application support, development, or systems integration.
• Proven experience working with enterprise platforms (e.g., Oracle, SAP, Microsoft Dynamics, Salesforce, Workday, etc.).

Technical Skills

• Strong proficiency in application architecture and support best practices.
• Knowledge of APIs, web services, and middleware tools (REST, SOAP, JSON, etc.).
• Experience with database technologies (e.g., SQL Server, Oracle DB) and writing complex queries.
• Familiarity with cloud‑based application environments (e.g., Azure, AWS, SaaS platforms).
• Scripting and automation skills (e.g., PowerShell, Python) are a plus.
• Understanding of ITIL practices and service management tools (e.g., ServiceNow, Jira).
• Strong analytical and problem‑solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple priorities in a fast‑paced environment.
• Self‑starter with a proactive and collaborative mindset.
• High attention to detail and commitment to quality.

Preferred Certifications

• ITIL Foundation
• Microsoft Certified: Azure Solutions Architect / Power Platform
• Salesforce Administrator or Developer Certification
• Oracle Certified Professional / SAP Certifications (as applicable)

Equal Employment Opportunity

We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.