Senior Applications Technical Specialist

WorleyCord; City of Cold Lake; On-site; CAD 90,000 - 130,000; Full time

Job summary

A global engineering firm is seeking a Senior Applications Technical Specialist to lead the support and enhancement of enterprise applications. This role requires deep technical knowledge, excellent troubleshooting skills, and collaboration cross-functionally. The ideal candidate will act as a subject matter expert, mentor junior staff, and ensure business continuity with robust application support. The position offers opportunities for career growth and involvement in innovative projects within a diverse and inclusive workplace.

Benefits

Career growth opportunities

Inclusive workplace culture

Qualifications

• Proven experience working with enterprise platforms such as Oracle, SAP, or Salesforce.
• Strong proficiency in application support best practices.
• Familiarity with cloud-based application environments.

Responsibilities

• Serve as the technical lead for enterprise applications.
• Design, configure, test, and implement application solutions.
• Monitor application performance and manage upgrades.

Skills

Application architecture

Problem-solving skills

Stakeholder management

Communication skills

Scripting and automation

Education

Bachelor’s degree in Computer Science or related field

10-18 years experience in application support

Tools

SQL Server

Oracle DB

Azure

ServiceNow

Jira

Job description

Company

WorleyCord

Primary Location

CAN-AB-Cold Lake

Job Title

Senior Applications Technical Specialist

Schedule

Full-time

Employment Type

Employee

Location

Newcastle, New South Wales, Australia

Job Summary

The Senior Applications Technical Specialist plays a critical role in the support, maintenance, integration, and enhancement of enterprise applications across the organization. This senior-level position requires deep technical knowledge of application architecture, strong troubleshooting capabilities, and the ability to collaborate cross-functionally to deliver reliable and scalable solutions. The ideal candidate will serve as a subject matter expert, provide mentorship to junior team members, and ensure business continuity through robust application support.

Key Responsibilities

• Serve as the technical lead for enterprise applications, including ERP, CRM, HRIS, or other business‑critical platforms.
• Design, configure, test, and implement application solutions based on business requirements.
• Lead complex troubleshooting and root cause analysis for application issues, coordinating with vendors and internal teams as needed.
• Develop and maintain integration points between applications, ensuring data accuracy and integrity.
• Partner with business stakeholders to assess needs and recommend improvements or new application features.
• Monitor application performance, apply patches, and manage upgrades with minimal downtime.
• Create and maintain comprehensive technical documentation, SOPs, and knowledge base articles.
• Provide mentorship and guidance to junior technical staff and support analysts.
• Ensure application security compliance with organizational and industry standards.
• Participate in disaster recovery planning and execution related to enterprise applications.

Qualifications

Education & Experience

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
• He must have experience with 10-18 years of experience in application support, development, or systems integration.
• She must have proven experience working with enterprise platforms (e.g., Oracle, SAP, Microsoft Dynamics, Salesforce, Workday, etc.).

Technical Skills

• Strong proficiency in application architecture and support best practices.
• Knowledge of APIs, web services, and middleware tools (REST, SOAP, JSON, etc.).
• Experience with database technologies (e.g., SQL Server, Oracle DB) and writing complex queries.
• Familiarity with cloud‑based application environments (e.g., Azure, AWS, SaaS platforms).
• Scripting and automation skills (e.g., PowerShell, Python) are a plus.
• Understanding of ITIL practices and service management tools (e.g., ServiceNow, Jira).
• Strong analytical and problem‑solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple priorities in a fast‑paced environment.
• Self‑starter with a proactive and collaborative mindset.
• High attention to detail and commitment to quality.

Preferred Certifications

• ITIL Foundation
• Microsoft Certified: Azure Solutions Architect / Power Platform
• Salesforce Administrator or Developer Certification
• Oracle Certified Professional / SAP Certifications (as applicable)

Equal Employment Opportunity Statement

We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.

Culture & Career Growth

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values‑inspired culture that unlocks brilliance through belonging, connection and innovation.

And we’re not just talking about it; we’re doing it. We’re reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today’s low‑carbon energy infrastructure and technology.

Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.