Operations jobs in Canada

We are seeking a Senior Strategy & Operations Associate to join our Strategy & Operations team. This role is available to candidates in either Vancouver or Toronto.

Strategy & Operations sits at the center of our business. Our team is broadly responsible for establishing our corporate strategy in partnership with the C Suite, Product, Corporate Development, and Finance as well as scaling Clio's operating rhythm as the company grows. As a Senior Strategy & Operations Associate, you'll be aligned to a set of business segments where you'll support the General Manager/ Product Manager in determining immediate and long term business strategy, facilitating annual planning, setting OKRs, building business / investment cases, and supporting our business review rituals to measure business performance, seize opportunities, and course correct as needed. You will bring an objective eye, outside thinking, and a holistic company perspective to the domain experts / leaders at Clio.

You have excellent business acumen across all functional areas, enjoy a love for problem solving in collaboration with others, and possess an innate curiosity and excitement in navigating ambiguity. You have outstanding communication and interpersonal skills and are comfortable forming and sharing opinions, but with an open mind to shift thinking as new information comes to light. You're looking to join a high impact, hard working team that will undoubtedly grow you professionally.

• Synthesize business insights to help quantify, frame and evaluate tradeoffs to deviations from operational targets and prepare executive level presentation in support of key business reviews
• Identify hotspots in the business that require intervention and proactively investigate, strategize, and implement solutions with the respective business leaders
• Lead research on growth opportunities through market sizing, assessing the competitive landscape, collaborating on product strategy & differentiation, establishing go-to-market business fundamentals, and modeling the financials
• Support product strategy by building long range strategic plans and supporting product operations & analytics to assess and manage performance as well as R&D ROI
• Facilitate the synthesis of cross functional research & analysis, summarize strategic insights to develop business cases and implementation plans
• Provide general analytical support for operational and strategic decisions across the Company
• Operate as an embedded strategic management consultant and resource

• 4-6 years work experience in a relevant field (e.g. strategy & operations, product strategy, management consulting, investment banking, business development)
• Experience with market sizing, competitive landscaping and financial modeling
• Strong focus on strategic thinking and analytical problem solving
• Strong interpersonal skills; excellent written and verbal communicator
• Self-motivated, independent, and deadline-oriented
• Understanding for how to measure and evaluate performance across all business functions
• Strong ability to query, analyze, and synthesize insights using a variety of dataset

• MBA
• BizOps experience in a high-growth tech company

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days
• Flexible time off policy, with an encouraged 20 days off per year
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Clio is a global leader transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

We are seeking a Senior Strategy & Operations Associate to join our Strategy & Operations team. This role is available to candidates in either Vancouver or Toronto.

The full salary range for this role is listed as CAD $106,300 to $125,000 to $143,700. Salary bands may differ based on location and local currency. Benefit offerings may differ depending on the employee's location. We aim to hire candidates between the minimum and the midpoint of the full salary range; final offers depend on experience and skillset. There are separate salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We are committed to equal employment and encourage candidates from all backgrounds to apply. We provide accessibility accommodations during the recruitment process; please let us know your needs.

Learn more about our culture at clio.com/careers

Disclaimer: We only communicate with candidates through official @clio.com email addresses.