Mental Health jobs in Canada

We are seeking an experienced and commercially driven Associate Director, Transaction Banking – FI Sales to accelerate growth across Cash Management, Trade Finance, and PrismFX solutions for Financial Institutions (FI), Payment Service & Digital Organizations (PSDO), and Non-Bank Financial Institutions (NBFI/Paytech).

The role holder will be responsible for delivering revenue growth across assigned portfolios and geographies by originating new business, deepening existing relationships, and capitalising on the Bank’s global network and product capabilities. Working closely with senior management, Global Account Management (GAM), product partners, and regional teams, you will play a pivotal role in executing the segment strategy and strengthening the franchise.

• Execute and manage the Transaction Banking sales strategy across Cash, Trade, and Tranactional FX for FI, PSDO, and NBFI (Paytech) client segments.
• Deliver portfolio-level revenue growth in line with short-, medium-, and long-term business objectives.
• Own and implement portfolio sales growth plans, ensuring financial targets are met at both client and portfolio levels.
• Monitor revenues, volumes, product utilisation, and transaction trends across Cash, Trade (Assets & Contingents), and FX-related flows.
• Actively engage with clients to identify needs across the full Transaction Banking product suite and originate new business opportunities.
• Maintain strong, ongoing client contact to optimise returns on Trade Finance and drive increased product utilisation.
• Manage the end-to-end Transaction Banking relationship across all TB products for assigned clients.
• Lead and manage RFP processes in close collaboration with product, operations, and coverage teams to deliver optimal client solutions.
• Conduct regular deep-dive financial and performance analysis, including revenue realisation across products and booking locations.
• Perform pricing analysis, lead pricing reviews (including waivers and non-standard pricing), and ensure accurate implementation in relevant systems.
• Track trade finance transactions, credit utilisation, and transaction flows; follow up with clients and internal stakeholders as required.
• Work in close partnership with Line Management, FI Coverage, GAM, Product Management, Operations, and Network partners to ensure coordinated client coverage.
• Transfer best practices across markets to maximise Transaction Banking capabilities.
• Keep senior TB Sales stakeholders informed of key issues, trends, and client developments.
• Report and manage client escalations in collaboration with senior management and relevant teams.
• Provide market intelligence and structured feedback to Product Management on client needs, trends, and opportunities for product enhancements.
• Monitor client onboarding, GICs, and FCC-related requirements, ensuring compliance with AML policies and local regulations.
• Conduct proactive and ad-hoc analysis and reporting on transaction volumes, client service metrics, and complaint trends.

• Transaction Banking sales experience for FI's
• Understanding of Cash management and Clearing
• Proven experience supporting Financial Institutions, and Paytech clients.
• Strong knowledge of cross-border payments, payment infrastructures, and emerging trends in the payments ecosystem.
• Understanding of Trade Finance, including domestic and cross-border trade instruments such as LCs, SBLCs, Guarantees, Trade Loans, IRUs, and relevant ICC rules.
• Working knowledge of FX products supporting cross-border payments.

• Strong commercial acumen with a proven ability to deliver sustainable revenue growth.
• Excellent communication, influencing, and stakeholder‑management skills.
• Demonstrated ability to work collaboratively in complex, cross-border and multicultural environments.
• Strong analytical, problem‑solving, and data‑driven decision‑making skills.

• University degree or equivalent.
• Fluency in English and German; additional Northern or Central European language skills are a strong advantage.

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and all sorts of self‑help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.