Remote Bilingual Crisis Counsellor (French/English)

LifeWorks; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading health technology provider is seeking a Bilingual Single Session Counsellor to deliver remote support to individuals in crisis across Canada. This full-time, permanent role requires expertise in mental health and crisis management, and the ability to work flexible shifts. Candidates must be fully bilingual in French and English, with a Master's degree in a relevant field. Join our team and make a real difference one call at a time, helping people live their healthiest lives.

Qualifications

• Thrives in high-pressure environments with resilience and adaptability.
• Confident in leveraging technology and tools for client support.
• Maintains clinical composure and solution-focused in stressful situations.

Responsibilities

• Provide immediate support to individuals in crisis via phone and chat.
• Conduct assessments and develop treatment safety plans.
• Manage high-risk situations while maintaining client confidentiality.

Skills

Bilingual in French and English

Expertise in risk assessment

Strong listening and communication skills

Adaptability and creativity

Education

Master’s degree in Social Work, Counselling Psychology or Psychotherapy

Job description

A leading health technology provider is seeking a Bilingual Single Session Counsellor to deliver remote support to individuals in crisis across Canada. This full-time, permanent role requires expertise in mental health and crisis management, and the ability to work flexible shifts. Candidates must be fully bilingual in French and English, with a Master's degree in a relevant field. Join our team and make a real difference one call at a time, helping people live their healthiest lives.