Mobile Crisis Responder – Peer-Led, Trauma-Informed

AVI Health and Community Services; Victoria; On-site; Part time

Job summary

A community-based health service provider in Victoria seeks a Crisis Responder for mobile crisis support service. This role requires 3-5 years of relevant experience in mental health, crisis de-escalation, and excellent communication skills. The position offers casual shifts with variable hours and requires participation in mandatory training. This paid position includes additional benefits such as shift premiums and a supportive union environment. All applicants with lived experience, particularly from marginalized backgrounds, are encouraged to apply.

Benefits

Shift premiums

Pension contributions

5% in lieu of vacation

5% in lieu of stat holidays

Qualifications

• Minimum 3-5 years of relevant experience, including crisis de-escalation.
• Demonstrated experience utilizing lived/living knowledge in service delivery.
• Experience with crisis interventions and safety planning.

Responsibilities

• Provide point of service mental health crisis management.
• Engage with community members in crisis effectively.
• Develop community care plans with individuals experiencing crisis.

Skills

Emotional Resilience

Non-violent communication

Crisis intervention skills

Situational awareness

Active listening

Education

Relevant experience in mental health services

Education related to crisis support

Job description

A community-based health service provider in Victoria seeks a Crisis Responder for mobile crisis support service. This role requires 3-5 years of relevant experience in mental health, crisis de-escalation, and excellent communication skills. The position offers casual shifts with variable hours and requires participation in mandatory training. This paid position includes additional benefits such as shift premiums and a supportive union environment. All applicants with lived experience, particularly from marginalized backgrounds, are encouraged to apply.