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Remote Bilingual Call Center Specialist — Customer Support
Résumé du poste
A leading Business Process Outsourcing company is seeking Remote Call Center Representatives in Nova Scotia. The role involves providing exceptional customer service, supporting clients through inbound calls, and resolving issues effectively. Ideal candidates will possess strong communication skills and be motivated to assist others. MCI offers competitive compensation, benefits, and a collaborative work environment.
Prestations
Qualifications
- Must be 18 years or older.
- 1+ year of experience in a call center or customer service role.
- Fluent in English and Spanish.
Responsabilités
- Answer inbound calls and respond to customer inquiries.
- Resolve customer issues efficiently while maintaining a positive attitude.
- Document all interactions in the CRM system.
Connaissances
Formation
Outils
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.