Manager jobs in Canada

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including customer and product operations, merchandising, and talent development. You support the execution of the store strategy to achieve performance goals. Collaborating with your General Manager and / or Assistant General Manager, you will coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team delivering an exceptional customer experience.

What You\'ll Do

• Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
• Recruit, hire, and develop highly productive teams.
• Own assigned areas of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel methods to deliver a seamless customer experience.
• Ensure all compliance standards are met.

Who You Are

• A current or former retail employee with 1-3 years of management experience.
• A high school graduate or equivalent.
• An effective communicator able to interact with customers and team members to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Driven by metrics to meet business objectives.
• Motivated to lead, inspire, and mentor others.
• Flexible schedule to meet business needs, including holidays, evenings, nights, and weekends.
• Proficient with retail technology.
• Capable of maneuvering around the sales floor, stockroom, and office, lifting up to 30 pounds.
• Willing to travel as required.

Benefits at Old Navy

• 50% merchandise discount at Old Navy, Gap, Banana Republic, and Athleta; 30% at Outlet; 10% markdowns at select brands.
• Competitive paid time off plans.
• Company match for donations and volunteer efforts.
• Retirement savings plan.
• Employee stock purchase plan.
• Comprehensive health insurance including medical, dental, vision, and life.
• Virtual healthcare services available 24 / 7.
• Maternity / Parental top-up benefits.

Gap Inc. is an equal-opportunity employer committed to diversity and inclusion. We foster a workplace free from harassment and discrimination, recruiting and promoting qualified individuals of all backgrounds. Recognized by Forbes as one of the World's Best Employers and for diversity in 2022.

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