Jobs in Winnipeg, Canadá

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive hourly pay plus bonuses
- Remote work-from-home flexibility
- Paid time off and comprehensive health benefits including medical, dental, and vision
- Opportunities for career growth and internal promotions
- Engaging work environment with team-oriented culture and daily contests
- Casual dress code and company-provided laptop

What to Expect (Job Responsibilities):
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunities and apply sales skills to upgrade offerings
- Explain and position products and processes to customers
- Ensure first call resolution through effective problem-solving and call handling

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system

How to Stand Out (Preferred Qualifications):
- Experience in customer service or call center environments
- Strong aptitude for conflict resolution and problem-solving
- Ability to thrive in a fast-paced environment with changing demands

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.