UKG Canadian Payroll Specialist

Sability; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading HCM strategy firm in Canada is seeking a Payroll Specialist to manage the payroll processing for Canadian clients. The ideal candidate will have experience in automated multi-corporation payroll processing and strong client service skills. This role offers a flexible remote work environment and an opportunity to be part of an award-winning team dedicated to client success.

Benefits

Flexible work environment

Exceptional white glove services

Multiple awards for workplace flexibility

Qualifications

• Experience with in-depth knowledge of Canadian payroll tax and wage laws.
• Strong verbal and written communication skills.
• Highly motivated and team-oriented with certifications like FPC, CPP, or SPHR preferred.

Responsibilities

• Process and audit payroll for timely and accurate client service.
• Build relationships of trust and respect with clients.
• Assist in reconciling payroll inputs and outputs.

Skills

Automated multi-corporation, multi-state payroll processing

Client service skills

Attention to detail

Proficient in MS Office applications

Cross-functional collaboration

Education

Associate degree in Business Administration or Accounting

Tools

UKG Pro

Job description

Sability is honored to have been a two-time award recipient of the UKG HCM Services Partner of the Year AND the back-to-back winner of the Raven Intelligence Voice of the Customer Award. Whether it’s working with customers, collaborating with our business partners, or helping a fellow team member, Sability just does it better than the rest. Join our team and experience the culture of an award-winning team!

Sability is looking for experienced, Canadian payroll professionals to join our HCM Managed Services team. As a Sability Payroll Specialist, you will be responsible for the accurate processing and reconciliation of our UKG Pro clients’ Canadian payroll within our Managed Services team. You will provide timely and accurate financial information while engaging in the day-to-day payroll operations. The Payroll Specialist will possess significant experience in multi-state/province payroll processing, the ability to multi-task within multiple services where required, and work in a challenging and ever-changing environment to deliver exceptional service to improve client satisfaction and retention.

Responsibilities:

1. Responsible for timely and accurate processing, audit, and related processes for our clients, including special projects and quarter and year-end audits. Performs basic analysis & research related to payroll processing.
2. Assist the Team Lead and Manager in reconciling all inputs & outputs of payroll processing and ensuring that all requirements are met.
3. Builds relationships of trust, respect, and partnership with client contacts by providing exceptional client service.
4. Identify areas of client dissatisfaction and escalate to Team Lead and/or Payroll Manager.
5. Maintain high-level awareness of client Service Level Agreements (SLAs) and execute to meet their requirements.
6. Develops and maintains awareness of SOC 1 controls and is accountable for compliance at each task performed.
7. Handles the setup and execution of new payroll cycles including manual HR or Pay Data Entry.
8. Perform pre-calculation audits by running and analyzing reports and making necessary corrections.
9. Run variance reports and review the accuracy of payroll data and individual transactions input.
10. Perform payroll balancing by investigating variances and determining actions.
11. Process prior period adjustments, including manual checks, stop payments, and reversals.
12. Assist clients in preparation for quarter/year-end processing and annual enrollment testing.

Requirements:

• Experience with automated multi-corporation, multi-state payroll processing, with in-depth knowledge of Canadian payroll tax, accounting principles, and wage laws.
• Experience working with UKG Pro.
• Strong client service skills, both verbal and written.
• Excellent organizational skills with attention to detail and deadline management.
• Proficient in MS Office applications, especially Word and Excel.
• Highly motivated, team-oriented, and capable of cross-functional collaboration.
• Human Resource and Payroll Experience with certifications like FPC, CPP, or SPHR preferred.
• Associate degree in Business Administration or Accounting, or equivalent experience.

About Sability:

Sability is the Human Capital Management (HCM) industry’s premier UKG partner and a leading HCM strategy and advisory consulting firm. We specialize in full suite HCM and WFM Pro & Ready, serving both global and regional organizations. For nearly three decades, we have helped companies navigate HCM modernization, from strategic consulting to system implementations to technical services to managed services.

Our mission is simple: we help our clients achieve their HCM goals and transform their organizations.

Our culture is modern: We embrace a t-shirt and jeans attitude, while providing exceptional white glove services.

Our results are people-oriented: We measure our success by how much we help others.

Sability team members are known for leveraging their knowledge to help customers, staying calm in stressful situations, and maintaining confidence—delivering services in highly visible situations. From sunny San Diego to bustling Toronto, and beaches in Ft Lauderdale to the slopes of Vancouver, our award-winning team has a spot for you! Working remotely is nothing new to us; we’ve been doing it successfully for over 20 years.

Experienced HCM consultants choose Sability for our flexible work environment and pride in our clients’ success. We offer virtual full-time employment opportunities across the US and Canada and have received multiple awards for workplace flexibility and growth. Join us if you want to be part of a dynamic, award-winning team!