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Customer Service Representative-Remote (Bilingual: Spanish / English)

Concentrix

Area E (Beaverdell/West Boundary)
Remote
CAD 60,000 - 80,000
Yesterday
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Strategic Sales Executive-CAD/RMS

Versaterm

Canada
Remote
CAD 70,000 - 90,000
Yesterday
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Senior Software Engineer, Media

Babylist

Canada
Remote
CAD 158,000 - 198,000
Yesterday
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Bilingual Tax Advisor - Work from Home

Intuit

Lethbridge
Remote
CAD 80,000 - 100,000
Yesterday
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AI Agent Evaluation Analyst - AI Trainer

Mindrift

Quebec
Remote
CAD 60,000 - 80,000
Yesterday
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Software Maintenance Engineer

Canonical

Regina
Remote
CAD 80,000 - 100,000
Yesterday
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Entrepreneurial Business Consultant – Work from Anywhere

3 Years On A Rock

Montreal
Remote
CAD 100,000 - 125,000
Yesterday
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Enterprise Customer Success Manager

Canonical

Regina
Remote
CAD 80,000 - 100,000
Yesterday
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Mainframe Storage Architect - Remote

Software International

Canada
Remote
CAD 80,000 - 100,000
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Customer Success - Team Manager

Canonical

Hamilton
Remote
CAD 80,000 - 100,000
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Expert fiscal bilingue (français) – Télétravail

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CAD 60,000 - 80,000
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Software Engineer - L3 Support

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CAD 70,000 - 90,000
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Senior System Administrator - LAMP Stack

Software International

Canada
Remote
CAD 54,000 - 58,000
Yesterday
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Senior Software Engineer, Business Applications

Thumbtack

Canada
Remote
CAD 90,000 - 120,000
Yesterday
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Senior Business Systems Analyst (Terrion)

Intello Technologies Inc.

Toronto
Remote
CAD 92,000 - 138,000
Yesterday
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Online ESL Teacher

eTalk Live Tutoring

Calgary
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CAD 30,000 - 60,000
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Customer Service Representative (Remote)

Concentrix

Moose Jaw
Remote
CAD 30,000 - 60,000
Yesterday
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Partner Sales Manager - Dell

Canonical

Sherbrooke
Remote
CAD 80,000 - 120,000
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Travel Nurse Practitioner

Bayshore HealthCare

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Remote
CAD 60,000 - 100,000
Yesterday
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Engineering Manager - Security Standards and Hardening

Canonical

Regina
Remote
CAD 80,000 - 100,000
Yesterday
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Senior HR Generalist - Americas

Canonical

Regina
Remote
CAD 60,000 - 80,000
Yesterday
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Systems Manager

Software International

Canada
Remote
CAD 60,000 - 65,000
Yesterday
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Customer Service Representative-Remote (Bilingual: Spanish / English)

Concentrix

Glovertown
Remote
CAD 60,000 - 80,000
Yesterday
Be an early applicant

Tax Technology Manager / Senior / Director

Catalyst Labs

Canada
Remote
CAD 80,000 - 150,000
Yesterday
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Broker, Private Client Services

Purves Redmond Limited

Canada
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CAD 70,000 - 90,000
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Customer Service Representative-Remote (Bilingual: Spanish / English)
Concentrix
Area E (Beaverdell/West Boundary)
Remote
CAD 60,000 - 80,000
Full time
2 days ago
Be an early applicant

Job summary

A leading customer service provider is seeking a Customer Service Representative (Bilingual: Spanish/English) to provide remote support. Responsibilities include assisting customers via inbound calls and online, resolving technical issues, and documenting interactions. Applicants should have fluent language skills, customer service experience, and a suitable work environment. The position offers a competitive salary and multiple benefits, fostering a diverse and inclusive workplace.

Benefits

Medical, dental, and vision insurance
Paid time off and holidays
DailyPay enrollment option
Employee referral bonus opportunities
Health and wellness programs

Qualifications

  • Fluent in Spanish and English required.
  • 1+ year of customer service experience preferred.
  • Must have a distraction-free environment at home.

Responsibilities

  • Provide inbound customer support in the preferred language.
  • Help customers resolve basic technical issues.
  • Document and retrieve information in databases.

Skills

Fluent Spanish
Fluent English
Customer service experience
Computer navigation skills
Eagerness to learn new technologies

Education

High school diploma or GED
Job description
Overview

Job Title: Customer Service Representative-Remote (Bilingual: Spanish / English)

The Customer Service Representative-Remote (Bilingual: Spanish / English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client’s products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

What You Will Do
  • Provide inbound customer support using a call flow guide in the customer’s preferred language
  • Help customers resolve basic technical issues
  • Track, document, and retrieve information in databases
  • Offer additional products and/or services
  • Deliver expert customer experiences…with a smile.
Qualifications
  • The ability to speak fluent Spanish and English
  • 1+ year of customer service experience
  • Open availability
  • A high school diploma or GED
  • A quiet, distraction-free environment to work from in your home
  • Proficiency in fast-paced multi-tasking
  • Eagerness to learn new technologies
  • Strong computer navigation skills and PC knowledge
  • A desktop or laptop to complete PC and internet testing; a work computer may be provided depending on the position offered
  • High speed internet (no wireless/hotspots or satellite) and a smartphone
What’s In It For You
  • The base salary range for this position is $16-$20/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Benefits include medical, dental, and vision insurance, EAP, retirement plan, paid time off and holidays, and paid training days. Applications accepted on an ongoing basis.
  • DailyPay enrollment option to access pay early
  • Paid training and performance-based incentives
  • Lucrative employee referral bonus opportunities
  • Company networking opportunities with organized groups (e.g., Network of Women, Black Professionals, LGBTQ+ Pride, Ability, Women in Tech)
  • Health and wellness programs and mentorship opportunities
  • Work-from-home convenience
  • Programs that support diversity, equity, inclusion, global citizenship, sustainability, and community support
  • Celebrations and company-wide events
Location & Language

Location: CAN, ON, Work-at-Home

Language Requirements: English and Spanish

Time Type: Full time

Equal Opportunity Statement

Concentrix is an Equal Opportunity Employer and complies with fair employment practice laws. We are committed to a workplace free from unlawful discrimination and harassment. This position may be performed in the following provinces/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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