Postes à Windsor, United States

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive compensation based on experience
- Paid Time Off and paid holidays for work-life balance
- Comprehensive health benefits for full-time employees
- Opportunities for career growth with a focus on internal promotions
- Fun and engaging work environment with a casual dress code
- Paid training to help you develop new skills while earning a paycheck

What to Expect (Job Responsibilities):
- Receive and respond to inbound customer calls with empathy and professionalism
- Assist customers with inquiries, complaints, and service requests effectively
- Provide accurate information about products and services to customers
- Log all customer interactions in the system for record-keeping
- Follow company protocols and escalate issues as necessary

What is Required (Qualifications):
- Must be 18 years or older
- High school diploma or equivalent required
- Previous outbound sales or call center experience preferred
- Excellent verbal communication and listening skills
- Ability to work independently and manage time effectively

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role or call center environment
- Familiarity with CRM systems or customer management software
- Strong problem-solving abilities and a positive attitude
- Experience working in a remote work environment

#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits

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