Jobs in Surrey, Kanada

The District of Lake Country has an exciting opportunity for a permanent full-time Support Analyst based in Lake Country, BC.Reporting to the Information Technology Manager, the Support Analyst will be responsible for providing IT related support to the organization. This position is 40 hours per week.

Your responsibilities include, but are not limited to:

• Respond to and investigate help desk tickets, including infrastructure server and storage hardware, software and Linux Server and Microsoft Windows Server operating system problems;


• Provide phone, computer and AV support for District of Lake Country, Council Meetings and RCMP Detachment including the Microsoft 365 environment including Exchange Online, Teams and SharePoint;


• Assist in the evaluation, installation and configuration of software and hardware;


• Perform system maintenance, back up and recovery operations;


• Maintain inventory and system and infrastructure documentation including security policies, procedures, incident and response plans;


• And other duties as required.

To qualify for this role, you must have a minimum of three years’ work experience in IT or a related field with preference given to municipal experience. Additionally, the Support Analyst is required to have a minimum of a two year certificate program or greater in computer technology or a related discipline. A valid BC Drivers License is required including a clear Driver's Abstract, and current or the ability to obtain and maintain RCMP security clearance is required. Above all, we value a collaborative attitude, exceptional communication skills, and fostering positive working relationships with staff.

• You will receive a competitive salary of $47.61/hour (2025 wage rate);


• Generous vacation and wellness leave;


• 100% Employer paid health and paramedical benefits;


• Professional and educational development support;


• An attractive pension program;


• A collaborative, supportive, and inclusive work culture; and


• Regular team bonding events such as service awards, employee recognitions, year-end staff celebration, and more.

For a detailed job description, click here: Support Analyst

Applications will be accepteduntil 4:00pm on August 6 2025.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted. The District of Lake Country is committed to being an equal opportunity employer who embraces and respects diversity. Accommodations are available on request for candidates taking part in all aspects of the selection process by contacting hr@lakecountry.bc.ca.