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Remote Service Delivery Leader — Drive Value & Satisfaction
Descrizione del lavoro
A leading technology services provider is seeking a Service Delivery Manager to oversee managed services and ensure customer satisfaction. The ideal applicant will have extensive experience in project management, customer relationship management, and leading teams. This position offers remote work flexibility, enabling you to work from home while developing innovative solutions to meet client needs.
Servizi
Competenze
- 10+ years experience managing large strategic initiatives.
- 5+ years experience working with Senior Management.
- Experience of managing large-scale PMO teams.
Mansioni
- Manage customer relationships and expectations.
- Oversee end-to-end service delivery processes.
- Ensure compliance with scope, schedule, and budget.
Conoscenze
Formazione
Strumenti
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.