Customer Service - Work from Home

Spade Recruiting; City of Spruce Grove; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading recruitment company is seeking enthusiastic, self-driven individuals to assist clients. This remote position involves distributing benefit materials, handling customer calls, and creating personalized policies. Candidates can expect full training, competitive pay, career advancement opportunities, and a healthy work-life balance.

Benefits

Full training provided

100% work from home

Career advancement opportunities

Full benefits after 3 months

Compensation paid weekly with bonuses

Qualifications

• Enthusiastic and self-driven individuals needed.
• Ability to respond effectively to client requests.
• Good communication skills for customer service.

Responsibilities

• Distribute benefit enrollment materials and assess eligibility.
• Handle and dispatch incoming customer service calls.
• Create and explain individualized policies for clients.

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providingoutstanding service and product knowledge.

Duties :

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits :

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance