Customer Service Representative - Work From Home

Spade Recruiting; Port Alberni; Remote; CAD 30,000 - 60,000; Full time

Job summary

A recruiting firm is seeking enthusiastic individuals for a customer service role. You will assist clients, handle calls, and work from home. The position offers full training, competitive compensation, and opportunities for career advancement. A focus on work-life balance is valued, and full benefits are available after three months.

Benefits

Full training provided

Competitive compensation

Career advancement opportunities

Full benefits after 3 months

Healthy work-life balance

Qualifications

• Enthusiastic and self-driven individuals required.
• Excellent customer service skills.
• Knowledge of product offerings preferred.

Responsibilities

• Distributes benefit enrollment materials and determines eligibility.
• Handles incoming customer service calls.
• Responds to client requests for coverages.

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providingoutstanding service and product knowledge.

Duties :

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits :

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance