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Remote Senior Technical Account Manager, Security & Adoption
Job summary
A leading cybersecurity company is seeking a Senior Technical Account Manager in Canada to oversee post-sale customer relationships and drive technical onboarding. This remote position requires 4+ years in a relevant technical role and skills in customer engagement, communication, and an understanding of security frameworks. Responsibilities include leading technical implementations, acting as a technical advisor, and driving customer success through proactive engagement and collaboration. Join our dynamic team and contribute to securing digital access for businesses.
Benefits
Qualifications
- 4+ years in a customer-facing technical role within a SaaS or security-focused B2B.
- Proven ability to lead technical onboarding and implementation conversations.
- Strong understanding of modern security frameworks and identity protocols.
Responsibilities
- Own post-sale technical relationships, guiding customers from onboarding through adoption.
- Lead technical implementation, including integrations, configuration, and security reviews.
- Act as the technical advisor for assigned accounts to ensure long-term success.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.