Remote Senior Technical Account Manager, Security & Adoption

1Password; Remote; CAD 98,000 - 132,000; Full time

Job summary

A leading cybersecurity company is seeking a Senior Technical Account Manager in Canada to oversee post-sale customer relationships and drive technical onboarding. This remote position requires 4+ years in a relevant technical role and skills in customer engagement, communication, and an understanding of security frameworks. Responsibilities include leading technical implementations, acting as a technical advisor, and driving customer success through proactive engagement and collaboration. Join our dynamic team and contribute to securing digital access for businesses.

Benefits

Health benefits

Generous PTO policy

Remote-first work environment

Retirement matching program

Qualifications

• 4+ years in a customer-facing technical role within a SaaS or security-focused B2B.
• Proven ability to lead technical onboarding and implementation conversations.
• Strong understanding of modern security frameworks and identity protocols.

Responsibilities

• Own post-sale technical relationships, guiding customers from onboarding through adoption.
• Lead technical implementation, including integrations, configuration, and security reviews.
• Act as the technical advisor for assigned accounts to ensure long-term success.

Skills

Technical onboarding

Customer engagement

Communication skills

Understanding of security frameworks

Mentorship

Tools

1Password

MDM tools

Job description

A leading cybersecurity company is seeking a Senior Technical Account Manager in Canada to oversee post-sale customer relationships and drive technical onboarding. This remote position requires 4+ years in a relevant technical role and skills in customer engagement, communication, and an understanding of security frameworks. Responsibilities include leading technical implementations, acting as a technical advisor, and driving customer success through proactive engagement and collaboration. Join our dynamic team and contribute to securing digital access for businesses.