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Remote Night Scheduler: Client Care Coordination
Job summary
A leading healthcare provider in Ontario is seeking a Client Scheduling Coordinator who will act as a vital link between patients and healthcare providers. This position requires excellent customer service skills, with responsibilities including managing schedules and communication with various stakeholders. Ideal candidates are dependable and responsive, willing to work overnight shifts. Alongside a competitive salary, the role offers various health benefits and a supportive environment for professional development.
Benefits
Qualifications
- Minimum of two years related customer service experience, preferably in healthcare.
- Ability to communicate effectively, both written and orally, in English.
- Excellent computer skills including Windows and Microsoft Office.
Responsibilities
- Professionally engage with patients, families, staff, and funder organizations.
- Quickly handle funder referrals and updates in EMR.
- Assign care providers based on client needs and staff availability.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.