Jobs in Richmond, Canada

Sync is Canada’s largest cloud storage provider and a global leader in secure file sharing and document collaboration. We’re expanding into the enterprise market, and we need your help. Join us as we help millions of users securely store essential data, share big ideas, and collaborate on game-changing work. Be part of an incredibly smart and talented team on a mission to get the world in sync.

We’re looking for a Product Manager with a strong focus on user experience, wireframing, and hands-on implementation support. In this role, you’ll bridge product management and product design, helping define requirements, create user flows and wireframes, and work closely with engineering to ensure smooth delivery. You’ll help shape the product vision, but also roll up your sleeves to translate ideas into tangible experiences. This is a remote role.

• Collaborate with stakeholders to define product requirements, scope, and priorities.
• Create wireframes, user flows, and low-fidelity mockups to illustrate features and guide development.
• Partner closely with engineering during implementation, ensuring requirements are clear, edge cases are covered, and UX details are followed through.
• Conduct light user research and usability testing to validate designs and workflows.
• Write and maintain product documentation: PRDs, feature specs, acceptance criteria, release notes.
• Balance business needs, technical feasibility, and user experience in decision-making.
• Serve as the advocate for great user experience.

• 5+ years in product management, product design, or a hybrid role.
• Strong skills in wireframing / prototyping tools (Figma).
• Ability to translate high-level ideas into structured requirements and intuitive user flows.
• Solid understanding of web, mobile, and desktop UX best practices.
• Experience working closely with developers throughout the implementation cycle.
• Strong communication and documentation skills.
• Proficiency with front-end coding (HTML, Javascript).

• Experience with cloud storage, file synchronization, file sharing, and role-based access control products including Dropbox, Box, and Proton.
• Deep understanding of encryption methodologies, including end-to-end encryption (E2EE) and zero-knowledge (ZK) architecture.
• Excellent project management skills.

• Remote-first workplace
• Generous wellness program
• Best-in-the-class health benefits
• Paid vacation with carry-over

Sync.com is an equal opportunity dedicated to building a diverse and inclusive team. We encourage applications from all qualified candidates and will accommodate applicants’ needs throughout the recruitment, assessment, and selection process. If selected to participate in the process, please inform us of the nature of any accommodation(s) that you may require.

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