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Patient Access Navigator, Patient Services (British Columbia)
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Patient Access Navigator, Patient Services (British Columbia)
Job summary
A leading biotechnology firm in British Columbia is seeking a patient support professional to enroll patients in programs and liaise with healthcare providers. The ideal candidate has a nursing background and strong communication skills. This role offers a salary up to $103,438 CAD, a comprehensive benefits package, and remote work flexibility. Candidates with 2+ years of patient support experience are preferred. Join a collaborative environment making a lasting impact on patients' lives.
Benefits
Qualifications
- Bachelor’s Degree with 2 years of related experience, or a College diploma with 4 years of related experience.
- Nursing background is a must.
- Strong verbal and written communication skills.
Responsibilities
- Enroll and onboard patients into Amgen Patient Services Programs.
- Liaise with healthcare providers to support patient access to therapies and support services.
- Provide logistical, non‑medical educational assistance to patients and caregivers.
Skills
Education
Tools
Employer Industry: Biotechnology
- Salary range up to $103,438 CAD
- Opportunity for career advancement with recognition as a top company for career growth in Canada
- Comprehensive benefits package to support professional and personal well-being
- Collaborative and innovative work culture
- Chance to make a lasting impact on the lives of patients with serious illnesses
- Remote work flexibility available for this position
- Enroll and onboard patients into Amgen Patient Services Programs
- Liaise with healthcare providers to support patient access to therapies and support services
- Provide logistical, non‑medical educational assistance to patients and caregivers
- Support patients in navigating reimbursement access for prescribed therapies
- Coordinate Free of Charge Goods (FOCG) and facilitate access to reminder services for patients
- Bachelor’s Degree with 2 years of related experience, or a College diploma with 4 years of related experience
- Nursing background is a must
- Strong verbal and written communication skills
- Ability to collaborate effectively in a team environment
- Proficiency with Microsoft Office (e.g., Word, Excel, Outlook)
- 2+ years of patient support/reimbursement experience or 3 years of relevant work experience in a high‑service culture
- Experience with Patient Support Programs and familiarity with Health Canada requirements
- Strong analytical skills and strategic mindset
- Experience with Salesforce or other relevant CRM systems
- Ability and willingness to conduct field travel, including overnight and weekend travel
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.