Remote Onboarding Specialist: SaaS Integrations & Launch

ZayZoon; Remote; CAD 60,000 - 80,000; Full time

Job summary

A financial wellness platform is seeking an Onboarding Specialist to lead new partners through the onboarding process. Responsibilities include managing technical configurations, facilitating client meetings, and collaborating with cross-functional teams. Ideal candidates will have at least 3 years of experience in similar roles, strong communication skills, and a knack for problem-solving in a fast-paced environment. Join a fully remote team with excellent benefits including generous vacation time and comprehensive health coverage.

Benefits

Permanently remote work

Flexible time off

Instant medical, vision, dental benefits

Inclusive parental leave top-up

Qualifications

• 3+ years of experience in onboarding or client implementation.
• Familiarity with technical setups or integrations.
• Excellent verbal and written communication skills.

Responsibilities

• Own the onboarding technical process for new partners.
• Manage the onboarding schedule and communicate with stakeholders.
• Facilitate live onboarding meetings and walkthroughs.

Skills

Onboarding experience

Project management

Technical setup

Communication skills

Problem-solving

Job description

A financial wellness platform is seeking an Onboarding Specialist to lead new partners through the onboarding process. Responsibilities include managing technical configurations, facilitating client meetings, and collaborating with cross-functional teams. Ideal candidates will have at least 3 years of experience in similar roles, strong communication skills, and a knack for problem-solving in a fast-paced environment. Join a fully remote team with excellent benefits including generous vacation time and comprehensive health coverage.