Patient Access Navigator, Patient Services (British Columbia)

Amgen; Remote; CAD 87,000 - 104,000; Full time

Job summary

A leading biotechnology firm in British Columbia is seeking a patient support professional to enroll patients in programs and liaise with healthcare providers. The ideal candidate has a nursing background and strong communication skills. This role offers a salary up to $103,438 CAD, a comprehensive benefits package, and remote work flexibility. Candidates with 2+ years of patient support experience are preferred. Join a collaborative environment making a lasting impact on patients' lives.

Benefits

Comprehensive benefits package

Career advancement opportunities

Collaborative work culture

Qualifications

• Bachelor’s Degree with 2 years of related experience, or a College diploma with 4 years of related experience.
• Nursing background is a must.
• Strong verbal and written communication skills.

Responsibilities

• Enroll and onboard patients into Amgen Patient Services Programs.
• Liaise with healthcare providers to support patient access to therapies and support services.
• Provide logistical, non‑medical educational assistance to patients and caregivers.

Skills

Strong verbal and written communication skills

Ability to collaborate effectively in a team environment

Proficiency with Microsoft Office

Education

Bachelor’s Degree with 2 years of related experience

College diploma with 4 years of related experience

Nursing background

Tools

Salesforce

Job description

Employer Industry: Biotechnology

Why Consider this Job Opportunity

• Salary range up to $103,438 CAD
• Opportunity for career advancement with recognition as a top company for career growth in Canada
• Comprehensive benefits package to support professional and personal well-being
• Collaborative and innovative work culture
• Chance to make a lasting impact on the lives of patients with serious illnesses
• Remote work flexibility available for this position

What to Expect (Job Responsibilities)

• Enroll and onboard patients into Amgen Patient Services Programs
• Liaise with healthcare providers to support patient access to therapies and support services
• Provide logistical, non‑medical educational assistance to patients and caregivers
• Support patients in navigating reimbursement access for prescribed therapies
• Coordinate Free of Charge Goods (FOCG) and facilitate access to reminder services for patients

What is Required (Qualifications)

• Bachelor’s Degree with 2 years of related experience, or a College diploma with 4 years of related experience
• Nursing background is a must
• Strong verbal and written communication skills
• Ability to collaborate effectively in a team environment
• Proficiency with Microsoft Office (e.g., Word, Excel, Outlook)

How to Stand Out (Preferred Qualifications)

• 2+ years of patient support/reimbursement experience or 3 years of relevant work experience in a high‑service culture
• Experience with Patient Support Programs and familiarity with Health Canada requirements
• Strong analytical skills and strategic mindset
• Experience with Salesforce or other relevant CRM systems
• Ability and willingness to conduct field travel, including overnight and weekend travel

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.