Jobs in Peterborough, Canada

Business group: DMS Mail Services, general handling of incoming mail, researching return mail, finding addresses for customers

Project: n/a candidate will be supporting BAU activities

The successful candidate will have the opportunity to engage in an entry-level contingent role with exposure to numerous business units.

• Ability to meet the physical requirements of the job. Some heavy lifting is required up to 50lbs.
• Demonstrated accuracy and attention to detail required to avoid privacy incidents.
• 5+ years of previous customer service or data entry related work experience

• Demonstrated ability to communicate effectively, precise communication skills both verbal and written.
• Proven to be a positive team player who understands their impact on the Customer Service Experience
• Ability to cope effectively with fluctuating volumes.
• Comfortable using various Microsoft applications including Outlook, Teams, Word, and Excel
• Strong, multi-tasking, organizational and prioritizing skills for a high volume, deadline driven environment.
• Strong analytical and problem-solving skills, and a demonstrated ability to manage change.

• High school diploma.

Best vs. Average: Outlined personal attributes/experience/skillsets that make for the ideal candidate. The ideal candidate will thrive in a team-driven environment, showcasing excellent communication skills and a commitment to delivering outstanding customer service. They must be able to meet the physical requirements of the role and should excel in multitasking, organization, and prioritization within a high-volume, deadline-driven setting.