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Bilingual Patient Support Specialist Remote & Flexible Hours
Job summary
A leading healthcare company in Ottawa is looking for a Bilingual Patient Support Specialist to provide clinical support and counseling to patients. You will engage with patients and healthcare providers to enhance care experiences while working in a flexible remote environment. Candidates should have at least 1 year of relevant experience and strong communication skills in both French and English. This role offers opportunities for professional growth and requires a commitment to patient care.
Benefits
Qualifications
- Minimum of 1 year of relevant experience in healthcare or customer service.
- Willingness to work rotating shifts from 9 AM to 9 PM AST.
- Proficient in using various computer software.
Responsibilities
- Serve as a primary point of contact for patients and healthcare providers.
- Provide clinical support via phone, email, and web platforms.
- Deliver counseling and adherence support to patients.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.