Jobs in Langley, Kanada

Takes direction from the leadership team, operations management, executive stakeholders, and partners with fellow educators, subject matter experts, application team members, and vendors to develop, deliver, and optimize portfolio of systems and service education and training programs.

• Plans and tracks educational event logistics. Performs instructional design, development, and delivery responsibilities to the standards set forth by leadership. Contributes to the development of project and deliverable development timelines. Identifies operational inefficiencies and problems and communicates/coordinates improvements.
• Conducts organizational education programs, including preparing for class, setting up the event, planning logistics, facilitating the event, following up on all outstanding questions, and collecting feedback from participants. Monitors and reports the effectiveness of training on associates during the orientation and post-orientation period for the purposes of career development. Facilitate and deliver education programs using a wide range of platforms and mediums as requested and/or determined by a needs assessment. Partners with assigned education development and delivery team members and executes training material revision and integration tasks, tests lesson plans and assists in training environment build.
• Contributes to process improvement cycles in support of system initiatives. Applies process improvement methods that improve quality, associate performance, and client satisfaction while reducing waste and/or cost. Observes trends and patterns to identify improvement opportunities.
• Creates and maintains educational assets complementing the Intermountain Health portfolio of associate development programs. Interprets both operational and system processes and workflows in the design, development, and implementation of Intermountain Health education and training program for all associates.
• Trains and credentials trainers for end-user training. Acts as a liaison between the subject matter expert/build team and the end user. Provides Command Center support during and after go-live. Identifies risks and concerns to ensure problem resolution and continuity of service.
• Supports achievement of organizational goals by optimizing performance and facilitating change. Seeks feedback and mentoring for personal improvement. Coaches and mentors others to support ongoing development and professional practice.
• May be called upon to serve as principal for assigned projects. Develops and supports effective team interactions through open and honest communication. Models these behaviors and supports relationships that create an environment where individuals and team members learn and grow professionally. Employs knowledge of group dynamics to facilitate effective team functioning and problem solving.
• Independently completes assigned projects, collaborates, and coordinates with contracted vendors as needed. Independently manages curriculum projects and works with cross-departmental partners to ensure project training deliverables meet business needs. Prioritizes project work independently to meet customer needs. Participates in special projects as needed and performs other duties as assigned. Demonstrates professional growth and development through self-leadership and continuing self- education and training.
• Promotes mission, vision, and values of Intermountain Health, and abides by service and leadership behavior standards.
• Performs other duties as assigned.

• Strong communication skills, both written and verbal.
• The ability to relate and build connections with all staff across all levels of the organization; as well as the ability to encourage and motivate people.
• Strong organizational skills and the ability to self-manage multiple priorities and deliverables.
• Background in instructional design/curriculum development and delivery as well as knowledge of adult learning methods.
• Must possess strong presentation skills, strong technical documentation skills, and attain proficiency in assigned systems and applications to the standards set by leadership.
• Ability to travel to deliver training and/or special projects.
• Critical Thinking: Uses active listening and critical inquiry skills, integrates system perspectives, and questions assumptions to analyze performance and recommend optimal interventions. Uses informed judgment to recommend and/or take action. Demonstrates reflective reasoning and coaches others to develop critical thinking and problem-solving skills.
• Change and Adaptability: Leads and helps others navigate through change. Recognizes the need to adapt to the rapidly changing needs of the customer, workflow, team, organization, and external environment. Facilitates organizational awareness and understanding of the rationale and desired outcome of changes. Negotiates project timelines, deadlines and/or deliverables.
• Maintains or develops knowledge of Intermountain Health system functions and related system workflows through the credentialing process.

• This role is fully remote but expected to work during business hours Mountain Standard Time.

We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington.

• High School Diploma or equivalent
• Epic Certification and/or CIT (Mager Consortium), or the ability to obtain said certification(s) within 18 months of employment.
• Experience in developing, coordinating, and delivering associate education and training programs is required.
• Previous experience in a healthcare setting, functional experience as a subject matter expert (clinical, revenue, or other), Learning Management System (LMS) administration experience, basic, intermediate or advanced adaptive learning solution design and development expertise, artificial and mixed reality authoring systems expertise, e-learning authoring tools experience, screen-cast software is preferred.
• Registered Nurse and other licensed clinical incumbents must hold and maintain current state licensure.

• Expert level Articulate knowledge is preferred
• Epic Certification
• Epic Credentialed (has been taught Epic but not certified yet for principal trainer)

• Pharmacy/Office/Desk Jobs: Pharmacists, PSRs, Administrative Support, Food Service Specialists, Business Professionals, etc.
• Ongoing need for caregiver to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require caregiver to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Nevada Central Office

Las Vegas

Nevada

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$33.75 - $53.16

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits).

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.