Consultant, Carrier Managed Service (CMS) Business Development

Ciena; Canada; Remote; CAD 100,000 - 120,000; Full time

Job summary

A technology company is seeking a seasoned professional with over 8 years of experience in telecommunications for a pivotal role. The candidate will develop and launch innovative services, achieve growth targets, and deliver strategic consulting to enhance Carrier Managed Services. Strong skills in consultative sales and relationship management are essential. This role emphasizes collaboration and communication within diverse teams, offering an inclusive work environment.

Qualifications

• 8+ years of experience in telecommunications, including sales, channel sales, business development, product management, or consulting.
• Expertise in the telecommunications ecosystem, including global carriers and cloud providers.
• Proven ability in consultative sales and financial modeling for business case development.

Responsibilities

• Develop and launch innovative services with service provider collaborators.
• Achieve target partner orders and year-over-year growth.
• Deliver strategic consulting for Carrier Managed Services.

Skills

Telecommunications experience

Consultative sales

Strategic planning

Relationship management

Exceptional communication

Education

MBA or equivalent leadership experience

Job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:

• Develop and launch innovative services with service provider collaborators, driving growth and operational success.
• Achieve target partner orders and year-over-year growth by leveraging strategic insights and consultancy approaches.
• Lead thought leadership initiatives to identify market opportunities, quantify potential, and assess competitive landscapes.
• Deliver strategic consulting, including business case development, to create and evolve Ciena-powered Carrier Managed Services.
• Conduct feasibility studies and develop ROI-driven business cases to justify investments.
• Build and maintain strong relationships with senior sales and marketing executives, fostering collaboration and mutual success.
• Prioritize resources and investments to align with short-term and long-term sales strategies.

The Must Haves:

• 8+ years of experience in telecommunications, including sales, channel sales, business development, product management, or consulting.
• Expertise in the telecommunications ecosystem, encompassing global carriers, Tier 1/Tier 2 operators, MSOs, and cloud providers.
• Knowledge of product development lifecycles for service providers, from conceptualization to market launch.
• Experience in channel programs, policies, and management.
• Proven ability in consultative sales, strategic planning, and relationship management.
• Exceptional communication skills and proficiency in financial modeling for business case development.
• Strong collaboration skills to align internal and external teams toward shared objectives.

Nice to Haves:

• MBA or equivalent leadership experience.
• Certifications in optical transport (L1), Carrier Ethernet (L2), IP (L3), Software Defined Networking, or Network Function Virtualization.
• Project management certifications.
• Familiarity with managed services strategies and organizational transformations.
• Experience in sales enablement and training strategies.
• Emotional intelligence and active listening skills for effective stakeholder engagement.
• Proactive and results-oriented mindset with a commitment to customer-centricity.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status. We are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.