Senior Project Manager

Inizio Engage XD; Canada; Remote; CAD 80,000 - 110,000; Full time

Job summary

A communications group in Canada is seeking a Senior Project Manager/Director to lead the delivery of complex programmes. Your role will involve managing client relationships, guiding project delivery, and ensuring quality within budget. Candidates should have over 7 years of experience in life sciences and demonstrate strong project management skills. This remote position offers a competitive compensation package and a supportive work environment.

Benefits

Great compensation package

23 days' annual leave

Private Medical Plan

Life Insurance

Group Income Protection

Qualifications

• Minimum 7+ years relevant experience as a project or programme manager in a life sciences or pharmaceutical agency.
• Experience managing projects and organizing teams.
• Demonstrate client management skills in challenging situations.

Responsibilities

• Lead project organization and management, ensuring quality programs delivery.
• Manage project tracking, ensuring alignment with company processes.
• Build and maintain strong client relationships to ensure satisfaction.

Skills

Project management

Client management

Team leadership

Critical thinking

Financial management

Education

Bachelor's degree or equivalent

Job description

We're looking for a team-oriented Senior Project Manager/Director to lead the delivery of complex programmes for our clients. You will ensure that quality programmes are delivered within budget and on-time, while maintaining positive internal and client relationships.

You will be responsible for a variety of clients, working with the Inizio XD Account team to contribute to growth related strategic opportunities. Your core programme delivery role will see you partnering with a variety of team members across Nazaré & Inizio – from learning capability writers, life science writers, trainers, consultants, digital designers and more!

You will have experience managing Scientific or Pharmaceutical projects.

This is a remote role and our office are based in Philadelphia, North America.

You will report into the Business Unit Director

Key Responsibilities

Lead on project organization and management

• Always follow company standards and processes across a portfolio of programs.
• Lead internal and external meetings at a project and above-project level (e.g., planning and strategy for Nazaré, program kick-offs, project status, project debriefs).

Organisation and Planning

• Manage daily project tracking, ensuring folders, timelines, and tools are up-to-date and aligned with company processes and Service level agreements.
• Oversee workstreams across one or more client accounts.

Commercial and Financial Management

• Scoping of projects following client brief and management of phasing and stages of programme and project delivery.
• Complex project budget creation and management observing company processes and agreed Service level agreement.
• Portfolio margin management, including review of data and taking corrective action

Client Relationship Management

• Build relationships with clients, identify growth opportunities, and ensure client satisfaction.
• Create proposal solutions to answer client challenges or needs

Communication

• Communicate (with a focus on project tracking, updates and next steps) with your client and internal team, to ensure full transparency and clarity of project status with all.

Leadership and Teamwork

• Provide line management to junior Learning Deliver team members, supporting their development in the role, co-defining development goals and progression plans.

Critical Thinking and Risk Management:

• Find and address project risks, ensure successful project delivery.
• Understand the strategy behind client briefs and lead in shaping the deliverables during proposal and development stages
• Mindset and Adaptability: Demonstrate a proactive, solution-oriented attitude and adapt to changing project needs.

Industry Knowledge

• Understand client therapeutic areas, project delivery processes, and industry regulations.
• Look for business improvement and sharing insights

Requirements

• A minimum 7+ years relevant experience as a project or programme manager in a life sciences agency or pharmaceutical training agency
• Bachelor's degree (or equivalent educational level)
• Experience managing projects and organizing teams
• Experience in Line management
• Demonstrate client management skills, listening and questioning and managing challenging situations
• Demonstrate an excellent understanding of tracking and monitoring project milestones and costs to ensure profitability, highlighting budget challenges
• Demonstrate strategic thinking and planning, organization and leadership of self and others
• An interest in the pharmaceutical industry within learning and capability development and diverse approaches to programme and solution development

Benefits

• Great compensation package
• 23 days' annual leave plus public holidays, company closure over Christmas and personal days
• Private Medical Plan
• Life Insurance
• Group Income Protection

About Us

Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing

Inizio is committed to providing an environment where everyone has the confidence to be themselves and thrive. We are an equal opportunities employer and do not discriminate on the basis of any protected group status under any applicable law.