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Remote Operations & Customer Service Assistant
Job summary
A customer-focused operations team is looking for an Assistant, Operations, Customer Service to deliver outstanding support and ensure smooth communication with customers. This fully remote role requires excellent communication skills and proficiency in Microsoft Office. The ideal candidate will have 1-2 years of experience in customer service or operations support. Join a supportive team that values innovation and promotes from within.
Benefits
Qualifications
- Minimum of 1-2 years in customer service, administrative, or operations support.
- Experience in e-commerce or online service environments is a plus.
Responsibilities
- Serve as a primary point of contact for customer inquiries.
- Collaborate with operations and logistics teams.
- Assist with administrative tasks such as data entry and report generation.
- Monitor and track customer issues to ensure resolution.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.