Jobs in Langley, Canada
Remote Call Center Officer – Online Banking Support
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Remote Call Center Officer – Online Banking Support
Job summary
A leading bank in Canada is seeking passionate Call Center Officers to offer remote customer support for online banking services. Candidates should have excellent communication skills, a high school diploma, and strong problem-solving abilities. The role includes assisting clients with various banking inquiries and ensuring a positive customer experience. Join a dynamic team that values flexibility and professional growth.
Benefits
Qualifications
- High school diploma or equivalent; post-secondary education is an asset.
- Excellent verbal and written communication skills in English.
- Strong problem-solving skills and attention to detail.
Responsibilities
- Handle incoming calls, chats, and emails from customers regarding online banking services.
- Assist customers with login issues and password resets.
- Provide accurate information about account balances and transactions.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.