Bilingual Customer Support Pro — Remote (Spanish/English)
Owner
Remote
CAD 27.000 - 32.000
Vollzeit
Vor 4 Tagen
Sei unter den ersten Bewerbenden
Zusammenfassung
A leading AI growth system provider is hiring a Customer Support Representative. This role requires fluent Spanish and English skills to assist restaurant owners with questions and problems. You'll manage a high volume of inquiries via calls, messages, and emails, aiming for exceptional customer satisfaction. The position is fully remote, offering flexibility in hours, including weekends. Candidates with customer support experience at software companies and knowledge of restaurant operations are preferred. Enjoy benefits like comprehensive health coverage and unlimited PTO.
Leistungen
Comprehensive health coverage
Unlimited PTO
Flexible work hours
Qualifikationen
Proven experience in customer support, ideally in a software setting.
Excellent spoken and written communication in both Spanish and English.
Ability to work in a fast-paced environment.
Aufgaben
Respond promptly to customer inquiries through various channels.
Maintain a customer satisfaction level over 90%.
Log interactions and activities using Salesforce.
Kenntnisse
Fluent Spanish
Fluent English
Customer-facing support experience
Attention to detail
Time management skills
Tools
Salesforce
Telephony systems
Jobbeschreibung
A leading AI growth system provider is hiring a Customer Support Representative. This role requires fluent Spanish and English skills to assist restaurant owners with questions and problems. You'll manage a high volume of inquiries via calls, messages, and emails, aiming for exceptional customer satisfaction. The position is fully remote, offering flexibility in hours, including weekends. Candidates with customer support experience at software companies and knowledge of restaurant operations are preferred. Enjoy benefits like comprehensive health coverage and unlimited PTO.
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